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Customer Support Representative - German Native

€12-18 EUR / hour

In Progress
Posted about 1 month ago

€12-18 EUR / hour

Salary 2000 EUR Montly + bonuses I am looking for a native German-speaking individual who can effectively offer customer support for my business. Key Responsibilities: - Responding to customer queries over the phone with promptness and professionalism. - Resolving customer complaints while maintaining a positive and empathetic attitude. - Providing information and assistance regarding products to the customers. Ideal candidate's profile: - Proficient in German (native speaker level) - Proven experience in customer service - Ability to manage stressful situations - Excellent communication skills, especially over the phone. If you believe you're a good fit, please make a bid. Looking forward to working with a dedicated professional who can handle our German customer base effectively.
Project ID: 38005936

About the project

17 proposals
Remote project
Active 25 days ago

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I am a native German speaker with a strong background in youth and child care, which has honed my ability to communicate effectively and stay calm under pressure. I am excited about the opportunity to bring my experience to your customer support team and deliver exceptional service to your German-speaking customers. Warm regards, Josef
€15 EUR in 20 days
0.0 (0 reviews)
0.0
0.0
17 freelancers are bidding on average €15 EUR/hour for this job
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Hi, I have extensive experience in customer service, having worked for a German auto security company for two years. I am fluent in English and proficient in written German. As a full-time freelancer, I am available to discuss further details and can start immediately. Thank you, Fida.
€12 EUR in 40 days
4.8 (15 reviews)
5.1
5.1
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Hello, I hope you are well. I have a extensive experience of over 17 years in the US real estate and Virtual Assistant positions. I have worked for a Mortgage Co. based in West Palm Beach, FL, in loan resolutions and home retention positions tenure 4 years. I have also worked for a Miami based realtor and a Mortgage House based in North Carolina on FSBO / Expired listings for a tenure of 6 months, and my last position was with a National Real Estate Auction firm based in CA for Client and Asset Acquisitions tenure 4 years. 1)I have previously worked on CRM's like Costar, MOJO and Vulcan7(Real Estate Campaign's). 2)I have also worked on data research and data scrapping projects via costar, crexi, zillow and loopnet. 3)I can start asap I believe I can get the job done with utmost importance and due diligence. Thank you for reviewing my bid, and thank you for posting your project requirement.
€18 EUR in 40 days
5.0 (8 reviews)
5.1
5.1
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Hello prospective client, I studied german as a course after I finished with my first degree so I can speak and write german very well, kindly consider me for this offer. Thanks.
€15 EUR in 40 days
5.0 (3 reviews)
2.8
2.8
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Hi, I can do it in the next few hours by working on it right now. Message me for detailed discussion. Thanks and Looking forward:). For more information, visit my profiles and reviews for assessing my credibility. You can look my freelancer.com profile in the given link. Here is my profile link: https://www.freelancer.com/u/professorxwriter Regards, Muhammad Azam
€12 EUR in 1 day
5.0 (2 reviews)
2.7
2.7
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Dear Sir or Madam, I am writing with great enthusiasm to express my keen interest in the Customer Service position focused on the German-speaking market. As a native German speaker with over three decades of experience in Hospitality and Call Center/BPO industries, I am confident my skills align perfectly with this role. My diverse experience, including Customer Support, and Sales Representative, Sales Manager, and Digital Telemarketer, has equipped me to deliver exceptional service that exceeds expectations. My proficiency in German extends beyond comprehension; I am a masterful communicator, both written and verbal. Fluency in English and Spanish further enhances my ability to connect with customers from diverse backgrounds. I am highly adaptable, capable of adjusting my work schedule to align with the company's requirements, including Central European Time (CET). My qualifications align perfectly with the job description: Native German speaker with exceptional communication skills Proven track record of success in customer service Ability to handle challenging situations with poise and understanding Excellent communication skills, particularly in a telephone environment I am confident my skills and experience will make a significant contribution to your team. I am available for an interview at your earliest convenience and would be delighted to discuss how I can help your company grow. Thank you for considering my application. Sincerely, Peter M.
€15 EUR in 40 days
5.0 (3 reviews)
2.0
2.0
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Hello! My name is Anita and I offer my services as a customer service assistant. I worked in this position for several years, for the German-speaking markets (CH-A-D). I have extensive experience in customer service and increasing customer satisfaction. I am native hungarian, and speak german in native level, and speak also english and italian. I would be really happy to support your comapny with my capabilities. I am also open for an onboarding interview before deciding. Hope to hear you soon.
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Yes I am interested to work with you please confirm me immediately by return email. Please inform me about your project and also the payment. Waiting for your response.
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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I’m a customer service representative with a vast knowledge of the customer relations management tools . With 3years of experience with tutoring and meeting people one on one , answering complaints, solving people’s needs, i can work perfectly under little or no supervision. I currently have the B2 German language and also an English native speaker with a background knowledge of French and Spanish. I would love to work with you on this project and also help to make the company great
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, As a versatile freelancer with extensive expertise in the fields of Customer Support, Virtual Assistance, Content Marketing Management, and Graphic Design, I am convinced that I can be a valuable addition to your team. In my previous roles, I have gathered extensive experience in customer support, both over the phone and via email. I am capable of handling customer inquiries promptly and professionally, resolving complaints empathetically, and effectively providing information about products. I maintain a positive and friendly demeanor, even in stressful situations. Additionally, I possess excellent German language skills at a native speaker level and have successfully worked as a translator. My communication skills, especially over the phone, are well-developed, and I can explain complex matters clearly. As a virtual assistant, I can assist you with task and schedule organization, document management, and other administrative duties. Furthermore, I bring experience in content marketing and can create creative content to engage and reach your target audience. My skills in graphic design complement my profile by creating visually appealing content that strengthens your brand and effectively communicates your message. I am confident that I meet the requirements of your job posting and look forward to becoming part of your team. Please feel free to reach out for further information. Best regards, Daniel
€18 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Pitch: As a native German speaker with several years of hands-on experience in customer support, I believe I possess the necessary skills and knowledge to effectively handle your German customer base. My understanding of your country's language and culture will help me communicate fluently and empathetically with your clients to resolve their issues and provide necessary information. During my career, I have often faced challenging situations that demanded a cool-headed approach and excellent communication. My adeptness in managing stressful situations has helped me diffuse tense moments while still ensuring customers feel valued and heard. Furthermore, I'm proficient with various customer service software that are crucial to managing and documenting customers' complaints, inquiries, and other necessary information. With these skills combined, I am confident that not only can I meet but exceed your customers' support expectations, making invaluable contributions to your business success.
€15 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Ich habe die deutsche sprache in der schule gehabt und kann auch gut telefonieren und bin eine sehr freundliche person
€13 EUR in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, I would like to express my Interest to apply for the position as a Customer Support Representative - Native German. I have a bachelor's degree in German studies from the faculty of languages. I am also certified with German language skills at level C1 by the Goethe-Institut. I'm at native German speaker level. I am a detail-oriented, experienced German customer support, call center agent, telesales Agent in the field of B2B with extensive knowledge of German with more than 10 years of experience in dealing with German customers at international companies in the support of customers, for example (mobility project, payment inquiries, DSL, Data entry, order processing, leads / making appointments, survey and telesales projects). (Hotline"Inbound and outbound", E-mail support, ticket support, chat support. I also worked also as an online virtual assistant (German) in the field of real estate. I make outgoing calls and make appointments with the business customers. I have worked with various IT ticket systems and with various softphones such as Genesys, Zadarma, Aircall, Microsoft Teams, Skype for Business and CRM tools such as FreshDesk and Pipedrive as well as e-commerce software Magento. I am looking forward to hearing from you. Thank you in advance. Best Regards, Islam
€12 EUR in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of BULGARIA
Sofia, Bulgaria
5.0
1
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Member since May 10, 2023

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