API Integration AVAYA IP Office 500v2

Integration IP Office 500v2 I need incoming / outgoing calls in Avaya IP Office (data) to be sent in real time to my database. Also, I want to include the in the API the path to the recording file of the call -- if possible. 1- Once the phone rings, you call a RESTful POST / GET Web Serice API to pass: INCIDENT_ID -- I suppose that Avaya generates an ID for each call. COUNTRY_CODE CALLER_ID CALLED_DID ( Requested) DID EXTENSION ( Requested) CALL_TIME (The exact time of receiving the call) PBX_ID (Hardcoded Value) To an API: e.g, DOMAIN-URL/[INCIDENT_ID}/{COUNTRY_CODE}/{CALLER_ID}/{CALLED_DID}/{EXTENSION}/{CALL_TIME}/{PBX_ID} 2- Once the phone is Picked Up, you pass: INCIDENT_ID COUNTRY_CODE CALLER_ID CALLED_DID (Requested) DID EXTENSION --- that picked up the call CALL_TIME (The exact time of receiving the call) PICKUP_TIME PBX_ID (Hardcoded Value) 3- Once the phone is Dropped you pass: CALL_TYPE ( IN / OUT) INCIDENT_ID COUNTRY_CODE CALLER_ID CALLED_DID EXTENSION CALL_DURATION (in seconds) --- I suppose you pass 0 in case the call was missed. RECORDING_FILE_PATH. (In case the recording is set up.) PBX_ID (Hardcoded Value) We need to discuss the options of: The call is answered by the Auto Reply msg. The call is forwarded. The call reaches a DID that has a rule to Auto forward to a mobile phone number. (Usually after working hours / holidays) Pls, let me know if you have any question or any suggestion to enhance the flow or any point that you think I missed.