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I run a solo immigration practice and many of my clients are Spanish-speaking. Each week I need help walking new clients through our bilingual retainer agreement by phone, answering their questions in clear Spanish, and guiding them to complete the e-signature at the end of the call. Because you will be talking directly to clients, you should already feel comfortable with everyday legal vocabulary—definitions of “scope of representation,” “flat fee,” “hourly,” “refund,” and similar terms—so the conversation flows naturally without placing callers on hold while you look things up. Full expertise in immigration law is not required; I simply need someone who can explain what each section means and confirm that the client understands before signing. Typical workflow • I send you the client’s name, phone number, and a PDF link to the bilingual retainer agreement. • You schedule the call within 24 hours, review the agreement line by line, and answer basic questions. • When the client is ready, you remain on the line while they e-sign (we use Adobe Sign). • You email me a brief note confirming the call outcome and attach the completed agreement. Professional, friendly phone etiquette and reliable follow-through are essential. All calls must be made from a quiet environment
Project ID: 40569597
6 proposals
Remote project
Active 2 days ago
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6 freelancers are bidding on average $13 USD/hour for this job

Hi there, After reviewing your project, I am confident that I can efficiently assist as your Spanish Retainer Call Assistant. With a background in legal vocabulary and a strong grasp of everyday legal terms, I can smoothly guide your Spanish-speaking clients through the bilingual retainer agreement process. My experience ensures that I can explain complex legal concepts in clear Spanish, ensuring client understanding before e-signature. I will handle each call professionally, scheduling promptly, reviewing the agreement thoroughly, and providing clear outcomes to you post-call. My commitment to reliable follow-through and friendly phone etiquette makes me a perfect fit for this role. I am ready to seamlessly support your immigration practice and provide top-notch service to your clients. Looking forward to the opportunity to work together. Best regards, Ameema Virtual Assistant specializing in Legal Support
$12 USD in 10 days
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With almost two decades of technical and linguistic proficiency, I am uniquely positioned to excel as your Spanish Retainer Call Assistant. I hold a deep understanding of complex concepts, and can readily translate specialized legal jargon such as "scope of representation," "flat fee," and "refund", having dashed through similar labyrinths during my PhD in Artificial Intelligence. Moreover, I've strengthened this expertise in a practical setting as a CTO of an AI startup where I developed AI-powered voice agents, ensuring seamless client interactions. As an added bonus, my experience in developing bespoke AI tools for document processing and workflow automation aligns with your need for assisting clients during the electronic signature process using Adobe Sign. My familiarity with API integrations and third party implementations will guarantee a smooth transition towards completion of the agreements. Additionally, my background in Mobile App Development has equipped me with the flexibility to adapt to changing demands on any technological frontline, making me the ideal candidate for your project. Finally and crucially, is my unyielding commitment to professionalism and reliability that will be indispensable in executing this project with the precision it demands.
$8 USD in 40 days
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Hello, thank you for considering my application. I’m very interested in supporting your practice with Spanish‑speaking clients. I speak Spanish fluently, have lived in Argentina, and I’m fully comfortable communicating in the language in a natural, everyday way. Because of that, I can guide clients through the retainer agreement smoothly, explain each section clearly, and make sure they understand everything before signing. I’m used to handling structured calls, answering questions with patience, and keeping conversations organized from start to finish. Scheduling the call within 24 hours, reviewing the agreement line by line, staying on the phone during the e‑signature, and sending a brief summary afterward all fit well with how I like to work — organized, reliable, and detail‑oriented.
$15 USD in 40 days
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Hello, I believe I am an excellent fit for this role because of my extensive experience providing customer service from Colombia to Spanish-speaking clients in the United States. Throughout my career, I have developed strong communication skills, a professional and courteous phone manner, and the ability to explain information clearly, patiently, and with confidence. My background has also strengthened my ability to guide people through processes, answer questions in an easy-to-understand way, and ensure they feel comfortable before making important decisions. In addition, my experience as an educator has enhanced my ability to simplify complex information without losing accuracy, making it easier for clients to fully understand each step. I am comfortable maintaining a formal, respectful, and empathetic conversation while building trust with every client. I am detail-oriented, reliable, and committed to providing a smooth experience from the initial call through the completion of the signed agreement. I would be excited to support your practice and provide the high level of professionalism your clients deserve.
$12 USD in 40 days
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I am a native Spanish speaker with over 9 years of experience in international operations, client relations, and contract documentation management. I am fully comfortable with professional contract language and can naturally explain terms like "scope of representation," "flat fee," and "refund policies" in clear, everyday Spanish to make your clients feel completely supported. Operating from a quiet, dedicated home office, I maintain an empathetic yet professional phone etiquette that builds immediate trust, ensuring your clients feel confident and relaxed as I walk them line by line through your bilingual retainer agreement. I am highly process-driven and can seamlessly adapt to your weekly workflow. I commit to scheduling calls within your required 24-hour window, staying on the line to guide clients smoothly through the Adobe Sign e-signature process, and immediately following up with a clear outcome note and the completed file. I am ready to step in as a reliable, long-term partner for your solo practice so you can focus entirely on your legal work. Best regards, Oscar David Serje Daza
$11 USD in 40 days
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