We offer vTiger Open Source edition SaaS to our customers. Now one customer needs an app for tracking incomin calls. App should work in Android and iOS.
The basic idea:
If the caller's phone number exits in vtiger, the app should automatically open a simple form, which has only one editable field. After the call the vtiger 7 user writes and saves a task subject to the calendar of the user. Only one editable field (subject of the task) for the subject is needed. Date time etc. default values could be automatically saved.
The simpler the better.
Any suggestion, comments or questions?