We are looking to have a CRM developed. It will be cloud based, but we would prefer to own it outright rather than have to pay for licencing to an existing CRM (obviously, we would need to pay for the cloud hosting). We are a dating agency offering bespoke personal service (so, not Tinder or eHarmony etc - rather, we are the old-fashioned kind). All fields will need to searchable. It will need to be able to integrate an accounting system (Xero); eDM; online payments; GPS/mapping; direct calls and emails from within the software; ability to send, receive and upload attachments; run reports; customise workflow for conversion of new leads to paying customers; assign tasks/alerts for specific team members; incorporate a notes section which is automatically date and time stamped; ability to save templates/scripts for common responses to queries and quotes, etc.