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Develop Support Chat App (similar to www.olark.com)

$1500-3000 USD

Closed
Posted almost 9 years ago

$1500-3000 USD

Paid on delivery
I need a support chat app developed. The chat will be integrated into client websites and will sit at the bottom of the screen. Visitors to the website will be able to open the chat window and chat with someone from the business. As mentioned in the title, the basically functionality will be similar to Olark. The main requirement is that the app needs to follow HIPPA compliance. If you are not familiar with HIPPA please do not apply. The app will need to have an administrative dashboard. In the administration dashboard, there needs to be a section to add a phone number, email address, and hours of availability to the chat box popup that the website visitors see. The administration dashboard needs to show all current live chats but not save any chat messages to the database. For example, if five website visitors open up the live chat box, the admin dashboard needs to show those five chat sessions. If the admin closes out the chat session from the dashboard, or if the user closes out the chat session, the chat text will not be saved anywhere. The dashboard also needs an option to turn the live chat on or off. If the live chat is turned off, the chat button on the client's website will still be available but instead of a chat window it will show a basic contact form. The chat app should be able to be set up on multiple different servers for multiple different websites. This will not be a typical SAAS app. Each company will have their own chat admin dashboard hosted on their own domain or subdomain on their own server. There will also need to be a user account functionality, meaning the actual business will be able to create multiple different user accounts that can log into their dashboard. The chat app should be able to be integrated into the clients website through a piece of javascript code. As far as development goes, I would prefer the app be written in PHP or Meteor. You will not be required to do any design work, I will provide you with designs.
Project ID: 7752596

About the project

36 proposals
Remote project
Active 9 yrs ago

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36 freelancers are bidding on average $2,772 USD for this job
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$2,319 USD in 30 days
4.8 (214 reviews)
9.2
9.2
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Hi, i see you wanna build a user support chat app, such that the webmaster installs it on his server, sets it up from the admin dashboard (which would have multiple users as well as on/off switches and other basic settings) then generate a js code which he can paste on his site to render the chat box. I can get this done for you, am a well seasoned developer with over 8yrs experience, you can be assured a job well done. Although, i have a little concern, considering you want it hosted by the users, for a proper chat application, they would need to have private servers like a vps or dedicated server so as to use sockets or node for proper chat standards unless the script uses ajax based chat so they dont need to run any background socket or node service to handle the chat communication... and am sure you dont wanna use a 3rd party live data service (e.g firebase). Would be great to hear from you so we can discuss better. Cheers.
$3,000 USD in 35 days
4.9 (23 reviews)
6.8
6.8
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Hi Employer, -> As we have studied you requirement for Developing Support Chat App like Olark. Please share your best time for discussing project. -> Looking forward to hear you soon. Thank you and Have a Nice Day
$1,500 USD in 35 days
4.9 (47 reviews)
7.0
7.0
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I want to discuss this project with you further, let me know the best suitable time for you to schedule the meeting, Feel free to message me at any time, i used to be online 14 hrs in a day on this website so probably you will get a quick response from my end.
$2,680 USD in 50 days
4.8 (55 reviews)
7.1
7.1
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Hi. I have experience in chat system and can guarantee about quality and timeframe of this project. Looking forward to working with you
$3,000 USD in 40 days
4.7 (24 reviews)
6.0
6.0
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Hi, I am Canadian and I speak fluent English and French. I can do almost any Technological Solutions that you require. I can create, manipulate and customize what you need for your websites. Development, Coding and Designing in HTML5, CSS3, JS, PHP, ASP.NET, Java Development, Oracle, Python, and RUBY. Wordpress, Drupal, Joomla or Django development and designing. I will always follow the latest technology and trends on Internet. I create, customize and develop E-Commerce on Magneto, Drupal, Word Press, Open Cart, Presta shop, Shopify, Zen Cart and many more. I can also develop Mobile Applications on any platform. Also, SEO/SEM services for on Page and off page. Plugins customization, script writing and many kind of development. Hosting service: Dedicated Server, VPS, Cloud Hosting, and Shared Hosting. I also provide SSL certificates and domain names. I have a good support team including management, support and maintenance. You can talk to me at any time and I will be available at your service. I can ensure you with the most qualified and high technological result for the service you require. Ask me anything at anytime. Thank You, Eric L.
$4,381 USD in 40 days
4.7 (11 reviews)
5.6
5.6
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Hello, First of all, I used to work as a CNA and have family whom works in the medical field, so I am very familiar with HIPPA regulations. Given this, I would suggest not hosting the chat session in PHP as you proposed as the required log file can be hacked. Instead, I would prefer to use WebSockets and have the chat session go directly between the client and operator. Everything else you have suggested is very doable and compliant. Thank you, Nick Schild
$1,500 USD in 30 days
5.0 (8 reviews)
5.1
5.1
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Hi, My intention is to implement it using Meteor framework. I assume you mean HIPAA compatibility and not HIPPA, please correct me if I'm wrong. I also assume you will provide functional requirements with the UI design. Rumen
$2,500 USD in 30 days
5.0 (34 reviews)
4.5
4.5
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Hi, I have been through your requirements and it matches our expertise. I am very much interested in working on your project as it seems that we have done something similar. I am not yet confirmed that i will have any more questions or not. But it would be very great if we can discuss project. Our expertise is in - 1) Web Development 2) Mobile Application & games Development 3) Software Development 4) Promotions and Branding with SEO I will be glad to show our portfolio videos better than links. We have a videos taken from simulator. So it would be very interesting if we work together and you can expect a fair and quality work from us. Thanks kus.
$2,646 USD in 30 days
4.5 (7 reviews)
4.2
4.2
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Hi. We recommend Laravel PHP here. Since you are providing the design files, I will need to have a look at the PSDs before confirming the time and cost quotes.
$3,000 USD in 30 days
5.0 (4 reviews)
3.8
3.8
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To whom it may concern, We offer a team of experienced software developers (employees) who can quickly and professionally complete your project. Our hourly rates for professional and experienced software developers are € 15 to € 50. The price depends on these two factors: technology and duration We are a well-established company with almost 20 years of experience on the German IT-market, and we want to work with you. Your project will be completed not by an individual freelancer who might disappear in the middle of a project or be difficult to reach for changes, but by a professional team which has worked together for years. You benefit from the security and breadth of experience offered by our team-based approach. Because our company unites programmers located in India with German managers, we are able to combine high quality performance and attention to detail with a cost-effective price structure. We strive to complete your project to your full satisfaction and to build long-term relationships with our clients. We appreciate your attention to our application, and we look forward to hearing from you. Peter Marco Maywald Account Manager
$3,052 USD in 3 days
0.0 (0 reviews)
4.8
4.8

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Flag of UNITED STATES
Canyon, United States
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Member since Mar 18, 2011

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