Hi,
I'm Fabian.
Over the last 5 years I worked as:
• A project & customer success manager for a US B2B SaaS company (online marketing personalization tools).
• A project & customer success manager for a Swiss B2B software licenses & services company (issue tracking and project management tools)
• An online marketing data analyst for a Swiss music distribution SaaS company
• A marketing team manager for an Australian B2C retail company (electronic devices)
In the past, I streamlined processes and workflows, increased efficiency and could leverage the customer experience, satisfaction, retention and KPIs. I also nurtured international clients and managed international teams (developers, marketeers & CS agents).
My strength is to combine analytical, strategic and communicative skills. I'm german and currently based in Berlin, Germany (UTC+1 Timezone).
I look forward to hearing from you,
Fabian