App built around Acronis API

Closed Posted 3 years ago Paid on delivery
Closed Paid on delivery

Howdy! We're a small company that provides managed backup services for our clients using Acronis. We have just a handful of clients and we'd like to have an app that helps fix issues when they come up.

Stage One: We'd like an application that interacts with Acronis Cloud Backup through their API to resolve issues and alerts that come up - failed or halted backups started, stuff like that. The application would automatically run and try to resolve issues that come up based off of the error codes from Acronis. Logging would be important and it would be nice to have a 'per client' record of what was done available in the app or potentially exported/emailed.

-Future-

Stage Two: Integrate with Autotask for ticketing - generate tickets and included pertinent information on what the error is and what was tried by the application. I'd prefer a direct integration with Autotask via their API rather than emails sent to an Autotask monitored email that's then parsed to generate a ticket.

Some documentation/resources on the Acronis API:

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Additional information: Acronis and Autotask have an integration already. It allows for alerts to pass from Acronis to Autotask to generate tickets. The tickets are then handled by technicians. Ticketing and billing information seems to be all that currently passes between/is handled by this integration.

We'd also need to determine where this can be hosted securely for as little overhead as possible (still rather small).

RESTful API Python API

Project ID: #27581091

About the project

4 proposals Remote project Active 3 years ago

4 freelancers are bidding on average $500 for this job

gopalvora

Hi i can work for App built around Acronis API i am expert at , Python , API , RESTful API So send me Private message at PMB so we can discuss more about it Thanks

$450 USD in 17 days
(10 Reviews)
5.3
khanicha

Hello, So, in my suggestion you need an automatic logger for ever error, failed, or stop event on Acronis backup process? And find out the issue including the error message? And you need it logged on something or you More

$400 USD in 2 days
(12 Reviews)
5.3