I am well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both personal and corporate goals. knowledgeable of both the e-business sales model and Physical Business. Handled fraud cases in all fraud cases across all Casino sites. Strong background in gather and verify information for prospective customers with information pertaining to specific products and services. This includes appointment setting and activation of services.
I have worked in the call center industry for more than 10 years, I'm skilled in sales both inbound and outbound(warm and cold leads), customer service, technical support, appointment setting, lead generation, Chat support and email correspondence. I've been a team manager, trainer for sales, quality assurance and have worked on administrative work during that time frame. My qualities as an employee are as follows: hardworking, flexible, adaptable, goal oriented, competent and Patient.