Find Jobs
Hire Freelancers

Need a Phone, Chat, and email support agent in {English}

$2-8 USD / hour

Closed
Posted about 3 years ago

$2-8 USD / hour

About us: We are a small U.S. based Sneaker care business. We offer cleaning and restoration services for sneakers. We are seeking a talented freelancer to manage our communication across all of our communication channels. Task will include but not limited to: Daily and weekly meetings Provide order updates Recommend services Inbound and outbound sales calls Resolve customer issues Project overview: We're looking for an experienced customer support agent to provide professional and friendly service through our phone, email, and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure. This project requires: - Customer support experience in a fast-paced environment - Fluent writing skills in English - Ideal candidate should be familiar with help desk software experience with Zendesk preferred. In your proposal, please share a brief summary of your experience.
Project ID: 29386670

About the project

62 proposals
Remote project
Active 3 yrs ago

Looking to make some money?

Benefits of bidding on Freelancer

Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
62 freelancers are bidding on average $6 USD/hour for this job
User Avatar
Hello, Please review my profile as i have relevant skills and experience as Customer Support/Service. I have completed similar projects before for Inbound and Outbound Calling, email handling and Live chat via Zendesk, asana etc. https://www.freelancer.pk/projects/customer-support/Project-for-First-Step/reviews https://www.freelancer.pk/projects/customer-service/Customer-Service-Representative-URGENT/reviews Kindly message me to discuss further Thanks Faiza Bilal
$5 USD in 40 days
5.0 (171 reviews)
7.0
7.0
User Avatar
Customer service over phone, email and chat is my forte as I've been doing this for over 13 years. Empathy is key for me and I am loving and someone who is hard working who aspires to resolve customer queries at any cost. I've not only been a CS expert but also a trainer, manager and working partner pioneering teams to understand customer service, sales and support and have worked with reputed companies such as AT&T, Microsoft etc.
$8 USD in 40 days
5.0 (10 reviews)
5.4
5.4
User Avatar
Hi! I am writing to express my interest for the job you offered. I am proficient in doing live chats and emails, call handling, doing administrative tasks, collecting/processing data and more. I have 3 years overall experience working as a Customer Support US-based companies such as Amazon US, Shopify, Online Fitness Websites, and etc. I'm fast to adapt and I'm absolutely sure that I'm a perfect fit for the job you offer. I look forward to your response. Sincerely, Ivan
$3 USD in 40 days
5.0 (5 reviews)
5.0
5.0
User Avatar
Hello, I hope you are fine. This is to express my interest. Well, I have all of the skills and experience that you’re looking for and I’m confident that I would be a good fit in this position. I am a proficient and creative WordPress developer with a strong history in website management and development. Experienced in SEO and PPC campaign creation. Expert in all aspects of WordPress website creation, including design, plug-ins, and implementation. Skilled in creating engaging and interactive websites. I do have previous experience in customer support for over 3 years. I was responsible for the below duties as a livechat agent in an online betting company: -Provide information to the company’s clients. -Handling customers’ queries in timely and professional manner via chat and e-mail . -Providing technical assistance for products, websites, software, etc. -Meeting corporate standards and procedures for better quality; -Meet predetermined personal and team targets And as a VA I have experience as Online Marketing Assistant my tasks included: -Building the company Website, maintaining and managing the company’s social media profiles. -Updating information on website, managing group, creating events and creating landing pages. -Email/Ticket handling In addition to my knowledge base, I actively seek out new technologies and stay up-to-date on industry trends and advancements. I look forward to speaking with you about this opportunity. Thanks, Malba
$10 USD in 40 days
5.0 (8 reviews)
4.5
4.5
User Avatar
Hello, I am a Polished, professional customer service rep offering: • Proven experience providing customer support in busy call center environments for public utility and insurance industry employers. • An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. • Strategic-relationship and partnership-building skills—listen attentively, solve problems creatively and use tact and diplomacy to achieve win-win outcomes. I have experience working with Zendesk, Chatra and other Customer support software. Looking forward to your response.
$6 USD in 40 days
5.0 (4 reviews)
4.5
4.5
User Avatar
Hello, Working as Customer support agent? Seems easy to me. Kindly provide me with more information so that I can check, thanks
$7 USD in 10 days
5.0 (4 reviews)
3.1
3.1
User Avatar
I understood your project requirements and would like to mention that I have been associated with sales for four years. I have explored many verticals like sales, relationship building, cold calling, lead generation, and customer service ( phone, email & chat ). I believe I have the right personality to work in sales , and my knowledge and abilities match your requirements precisely. Looking forward to your reply
$5 USD in 40 days
5.0 (1 review)
1.8
1.8
User Avatar
Hello, my name is Paula and I am very interested in work with you. I am an engineer with experience in project management and in online projects. I have plenty experience as freelance, I have worked as virtual assistant and as technical support for customers. My main duties were managing the tasks, arranging the schedule, helping customers with their doubts or problems, writing reports among others. I have also experience in management and in doing different administrative tasks, so I am sure that I am a good fit for your project. Please, contact me to discuss the job. Regards.
$8 USD in 40 days
3.9 (2 reviews)
2.4
2.4
User Avatar
Hello, I will be your customer support assistant and handle inbound phone calls, chat, and emails. I have more than 8 years in providing chat support, phone support, technical support, telemarketing services, and performing administrative tasks. I have good verbal and oral communication skills. I have an easily understandable accent and open to give a telephonic interview. I’m eager to receive your feedback and discussing the project details. Best Regards.
$6 USD in 40 days
4.0 (1 review)
1.8
1.8
User Avatar
Hello. How are you doing? Okay, I am interested in being your chat and phone call support agent. It is something I would love to do. I have about 4 years of experience as a sales representative with the biggest E-commerce platform in my country, and I have assister in selling between 600-1000 products. I also have a certificate to show for it. Therefore, with my experience, I am willing to render a professional and friendly service through your phone, email, and live-chat channels I am a good communicator with great sense of humor, a fluent native English speaker who can multitask without reducing the work quality. I can't wait to come onboard, can we discuss in details via a chat? Best regards. John
$5 USD in 45 days
5.0 (1 review)
0.0
0.0
User Avatar
Hello, I have worked as L1/L2 customer support (chat,email,call). I can handle tickets very effectively and efficiently. I am good at quick resolution to problems and customer satisfaction from my past experience i think these are my greatest strengths. If you are looking for more information, please feel free to message me to discuss further. I can be the greatest fit for this position.
$3 USD in 30 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Good day! Hi I am Lanie Camisona, 27 years old currently residing at Bacolod City, Negros Occidental, Philippines, a mother of two babies and a BPO professional. The job listing states that you are looking for a Customer Service/ sales support and I am equipped with my sales and Customer handling skills that you need for this job, While I don’t know the experience of the other candidates, I can speak to the qualifications that make me the best fit for this position and I'm confident that I can make an immediate impact on your company. It's not just my background in BPO industry for 8 years but also my passion for homebased work that drives me to succeed. For the past 8 years of my career I have been handling different accounts may it be Customer service support, technical support, outbound sales, inbound order entry, insurance broker, appointment setter, b2b transaction that generates sales and a lot more. I am also adaptable to any shifting schedules, multitask and work under pressure I have already extended my self to that scenario, now taht I am entering the world of home-based jobs. I would like to introduce myself and use these experiences, skills and abilities to your company and expand my knowledge to work with you. Hoping to work with you the soonest! Best Regards, Lanie Camisona
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Being a sneaker head myself, I strongly believe that I am fit for the role. Standing out among applicants nowadays is like looking for the perfect needle in a haystack. My pet peeve is that I don't like things that are not in order. Funny as it seems, however, it is my attention to detail that makes me unique and stand out from the rest. With my experience as a team manager and a travel consultant in the customer service and travel industry for more than 4 years, I certainly believe that I am fit for the role.
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello there, I am experienced in customer care, sales, tele marketing on both inbound and out bound calls. Regionally, I have worked in US, UK, Europe and Australian market. You will more than happy to review that I similar work experiences as detailed in your job post. Looking forward to speaking to you soon.' My best regards. Khan
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I hope you are doing great in this pandamic. I have read and understood the project details. Im happy to tell you that I can be a great fit for this role as I have past experience in handling customer queries through calls and mails, and given them satisfactory solutions to their problems. I have enjoyed my work because I love to interact with the people as I get to learn new things from them. Its always great to build relationship with the customers and making them our permanent customers rather than achieving a single sale with them. Hoping for a positive reply. Thanks
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello Recruiter, I recently came across your application for a Customer Support person for your cleaning business. I believe I can help with this a I really love helping people and I have a great command of both written and spoken English. Lastly, I have understanding of ZenDesk CRM platform that helps keep communication with customers neat and easy to monitor. Looking forward to a chat from you.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
hi I am from India I have completed B.A ENGLISH I have 2 years experience in marketing and public relations I can handle any type of customer . with polite way thankyou?
$3 USD in 20 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello, I have an overall experience of 2 years in customer support service. I am very much interested and dedicated to my work.
$6 USD in 35 days
0.0 (0 reviews)
0.0
0.0
User Avatar
Hello to my Future Client,     My name is Normea. I've been in BPO as a Customer Service Representative for more than 2 years of assisting and giving satisfaction to the customers. I can guarantee that I can help you with all your needs in regards with the project. I do have experience with similarity of checking customers orders status, provide customer solutions with their concerns and inquiries. In behalf of that, I had an experienced as Virtual Assistant as an Influencer Research for 3 months. I can start the job asap and I assure you that I will work for you until how long you want me to stay. I am a loyal and a trust worthy person. I'm hoping to hear from you soon. Regards, Applicant
$6 USD in 40 days
0.0 (0 reviews)
0.0
0.0
User Avatar
I have an experience of handling Chase mortgage customers and also have managed a retention Team working for 3 UK (telecom). I have 11 years experience in customer service and I am sure that I will add value to your business
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
St Louis, United States
4.9
25
Payment method verified
Member since Oct 18, 2013

Client Verification

Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759) & Freelancer Online India Private Limited (CIN U93000HR2011FTC043854)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.