Look for expert who can compare and recommend ERP system for us and do some changes in our current salesForce system

# We'd like to look for someone who knows salesForce well to enhance our setup to make the best use of it. The modules we cares the most are:

1) Live Chat

2) Email-to-case and web-to-case

3) Orders

4) Contacts

# A few issues that we'd like to fix:

1. Omni-channel agent status frequently become offline

2. Prevent order related emails become Email-to-case

3. How to differentiate a resolved case visually from case list, similar to email read/unread?

4. How to get notification when user email to a resolved case?

# Compare and recommend most suitable ERP system for us

Skills:, CRM, Salesforce App Development, ERP

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About the Employer:
( 6 reviews ) plano, United States

Project ID: #29025082

11 freelancers are bidding on average $169 for this job


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Hey, I hope you are well and safe. The given quote is placeholder. # We have experience of 5+ years in performing Salesforce CRM tasks like, - Setting up Live Chat - Web-to-Case, Email-to-Case - Orders - Contacts - Fi More

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Hello. Mr. Jiaming Z. I'm full stack developer with over 10 years experience. I just read your job post carefully. I have developed ERP project with Laravel. I also know salesForce well. I'm ERP expert, so I can help y More

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Hello there, Greeting of the Day, I read your Job Post you are looking for an expert who can compare and recommend ERP system for us and do some changes in your current salesForce system. I understand that find the More

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Hello, I have gone through your post and I am interested in comparing and recommend ERP system for you. Your present scenario is very familiar to me as I have worked on salesforce ERP before for one of my clients where More

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Hi, I am working on Salesforce and Salesforce based ERP. I have worked on multiple ERP systems and related applications. I did selection of ERP from different vendors and implementation of it. I have total 13 years of More

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