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We’re looking for a reliable, detail-oriented Admin Assistant to support our growing e-commerce store. This role is a mix of customer service, store admin, and blog/content support. We’re looking for someone organized, proactive, and comfortable handling a variety of day-to-day tasks that help keep an online store running smoothly. Main responsibilities: * Respond to customer service emails and inquiries in a warm, professional, and timely way * Help with order-related questions, shipping updates, product questions, and issue resolution * Assist with general e-commerce admin tasks * Support product listing updates and basic website content changes * Help upload or format blog posts * Assist with basic SEO-related blog tasks such as headings, meta descriptions, internal linking, and keyword placement * Keep files, information, and recurring tasks organized * Help with other administrative support tasks as needed What we’re looking for: * Strong written English * Experience in customer service or administrative support * Organized, detail-oriented, and dependable * Comfortable learning new systems and following processes * Some experience with blog formatting, content support, or SEO is a plus * Experience with Shopify, e-commerce brands, or mission-driven brands is a plus * Able to work independently and communicate clearly To apply, please send: * A short intro about your experience * Examples of customer service or admin work you’ve done * 2–3 blog writing or content samples that show your SEO knowledge, if available * Any experience with e-commerce, Shopify, or mission-driven brands * Your hourly rate * Your weekly availability Please begin your proposal with: “Detail matters” so we know you’ve read the full post.
Project ID: 40381060
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97 freelancers are bidding on average $6 CAD/hour for this job

Detail matters Hi, I am an experienced e-commerce admin and support specialist, and I can handle customer service emails with clear, professional responses, manage order inquiries, shipping updates, and issue resolution. I will assist with product listing updates, website content changes, blog formatting, and basic SEO tasks like headings, meta descriptions, internal linking, and keyword placement while keeping all tasks organized and up to date. Please send a message so we can go through the details, decide on the timeline and deliverables. Best regards.
$5 CAD in 20 days
7.0
7.0

Detail matters. I have extensive experience supporting e-commerce platforms, particularly with Shopify, which includes customer service and basic admin tasks. My approach focuses on organization and communication to efficiently handle inquiries, manage orders, and update product listings. I also have a good grasp of SEO practices that can enhance your blog's visibility, and I suggest periodically reviewing your content for keyword optimization to stay relevant in search results. I can ensure that your online store runs smoothly and your administrative tasks are consistently managed. How do you typically handle the onboarding process for new team members?
$34 CAD in 38 days
5.7
5.7

Detail matters Hi there, You need a reliable admin assistant who can keep your e-commerce store running smoothly — from warm customer replies and order support to product updates, blog formatting, and basic SEO tasks. I can help with customer service emails, shipping/product inquiries, store admin, product listing updates, blog uploads, headings, meta descriptions, internal links, keyword placement, and organized recurring task tracking. I’m comfortable learning systems, following processes, and communicating clearly so daily operations stay consistent. My background includes e-commerce website support, content updates, SEO-friendly formatting, Shopify/WordPress-style admin work, and client-facing communication. Which platform is your store built on? Do you use any helpdesk tool like Gmail, Zendesk, or Gorgias? How many hours per week do you need support? Qasar
$5 CAD in 24 days
5.7
5.7

"Detail matters" Hello Sir, I can support your e-commerce store with customer service, admin tasks, and content/SEO work while maintaining accuracy, consistency, and a professional tone. I’ve worked on similar roles where I managed customer emails, handled order queries, updated product listings, formatted blog posts, and supported SEO tasks like meta descriptions, headings, and internal linking. What I can handle: • Prompt, friendly customer support (emails, order queries, issue resolution) • Product listing updates and store admin tasks • Blog formatting, uploads, and basic SEO optimization • Organized tracking of tasks, files, and workflows Experience: I have experience in data management, content writing, and virtual assistance—handling structured workflows, maintaining clean records, and delivering consistent, error-free outputs. Samples: I can share blog/content samples demonstrating SEO structure (headings, keywords, readability) upon request. E-commerce Familiarity: Comfortable with Shopify workflows, product listings, and content updates. Quick to learn new systems and processes. Rate: $5/hour Availability: 40 hours/week (can adjust as needed) I can start immediately and provide reliable, detail-focused support for your store’s daily operations. Thanks Ayan
$5 CAD in 40 days
5.8
5.8

Detail matters Hi, To support your e-commerce store, I'll provide reliable admin assistance and customer service. This will include: - Responding to customer inquiries professionally and timely. - Assisting with order-related questions and product updates. - Supporting blog post uploads and basic SEO tasks. I will handle the tasks efficiently by leveraging my experience in e-commerce and customer service, ensuring everything runs smoothly. Ready to start once you provide access to your systems. Thanks!
$8 CAD in 40 days
5.5
5.5

Hello there, I am an experienced Article writer and virtual assistant (Customer Service). With 8 years of experience and I would love to assist with your task. Please message me for more information. Thank you.
$5 CAD in 40 days
4.5
4.5

I have read the project's details and willing to manage your Store. I have managed dozens of eBay, Shopify, WooCommerce dropshipping stores. I used to do product research, product listing, order fulfillment, customer support, updating prices and availability of the products, etc. You can check my portfolio for the similar projects I have done as well. Feel free to contact to discuss further on the project.
$5 CAD in 40 days
4.5
4.5

Hi, Detail matters I can streamline your customer support, product updates, and blog formatting so your store runs smoothly and customers stay satisfied. I’ve handled order inquiries, shipping updates, and content uploads while maintaining organized workflows and consistent brand voice. My approach focuses on clear communication, efficient task management, and applying SEO basics like meta descriptions and internal linking to support your blog. Do you currently use Shopify apps or a specific workflow for handling customer emails and blog publishing? I’m ready to start immediately and can manage tasks reliably with quick turnaround. Let’s connect and get your daily operations running seamlessly. Best Regards, Fizza Nadeem K
$5 CAD in 40 days
4.7
4.7

Detail matters. I’m Akash. I’ll streamline your e-commerce operations by combining AI-assisted content mapping with manual, high-stakes administrative precision. As a Google-certified marketer with a decade of experience, I specialize in "High-Trust" store management where organized support and SEO-driven content drive a measurable ROI. My E-Commerce Support Engine: Customer Success: Managing inquiries via Shopify and Gmail with a warm, professional tone, ensuring "Zero-Friction" resolution for order updates and product questions. SEO & Content Architecture: Formatting blog posts with "Manual Precision"—optimizing headings, meta descriptions, and keyword placement using SEMrush and KWFinder to boost organic reach. Store Administration: Handling product listing updates and website changes with high attention to detail, maintaining a clean and searchable digital backend. Proactive Organization: Utilizing Trello and Google Workspace to keep recurring tasks and files organized, ensuring your mission-driven brand runs smoothly without oversight. Logistics & Experience: Hourly Rate: $15/hr. Availability: 20 hours per week, preferred windows during CST business hours. Background: 10+ years in digital strategy, fluent in Shopify, Canva, and SEO tools. I’ve scaled brands by treating admin tasks as growth opportunities. Shall I review your current "Blog Formatting Checklist" or Shopify backend to identify immediate SEO quick-wins today?
$5 CAD in 40 days
4.2
4.2

Detail matters I read everything carefully — you basically need someone who can keep your store running smoothly day-to-day, not just one task but a mix of support, admin, and content work. I’m comfortable handling customer emails (orders, shipping, issues) in a friendly and clear way, and at the same time managing product updates, small site changes, and blog formatting with basic SEO. I like keeping things organised so nothing gets missed. I can work independently, follow your process, and also adjust quickly if something changes. Availability: Flexible Hourly rate: We can discuss based on workload Quick question — are you currently using Shopify for everything, or do you have separate tools for support and blogs? Happy to help Reena
$5 CAD in 40 days
4.4
4.4

“Detail matters.” It's a saying that resonates deeply with me and perfectly encapsulates my approach to virtual assistance and writing. As an experienced professional with over 9 years in various forms of writing - from articles, product descriptions, to blog posts, I believe I am the best fit for your E-commerce Admin Support role. With a strong command of the English language, meticulous organizational skills and a background in SEO, I possess the necessary traits to handle the day-to-day functions of an online store with precision. My ability to quickly learn new systems will be an added advantage as I navigate the intricacies present in an e-commerce platform. Additionally, having worked extensively with Shopify and being comfortable in managing customer inquiries and issues resolution gives me the insights to provide assertive administrative support.
$5 CAD in 40 days
4.4
4.4

Hello, Detail matters, I can support your e-commerce store as a reliable Admin Assistant combining customer service, store operations, and light content/SEO support to keep your daily workflows smooth and organized. Here’s what I bring to the role: • Experience handling customer support emails with a professional and friendly tone, including order issues, shipping updates, and product inquiries • Strong ability to manage e-commerce admin tasks and maintain accurate store information • Familiarity with Shopify-style workflows, product updates, and backend content management • Ability to format blog posts and optimize basic SEO elements (headings, meta descriptions, internal links, keyword placement) • Highly organized approach to ensure tasks, files, and recurring operations stay structured and efficient • Clear communication and ability to work independently with minimal supervision I’m comfortable adapting quickly to new systems and following established processes to maintain consistency across your store operations. Hourly rate: within your budget range ($8 CAD/hr) Availability: flexible, can commit to ongoing weekly hours depending on workload I focus on accuracy, responsiveness, and operational reliability, which are key for keeping an e-commerce brand running smoothly. Thanks and regards Sushma
$8 CAD in 40 days
4.2
4.2

Hello, I am Khadija Amin, a Full-Stack Developer & Creative Designer with 8+ years of experience specializing in WordPress development, WooCommerce setup, API integrations, and brand identity systems. I have completed over 100 projects ranging from web development to minimalist logo design. My designs are pixel-perfect, and my code is clean, responsive, and SEO-friendly. You can view my portfolio here: https://www.freelancer.com/u/khadijaamin9 I have carefully read the requirements for the E-Commerce Admin Support role and believe that my experience in e-commerce, content writing, and customer service align well with the responsibilities outlined. I am detail-oriented, organized, and proficient in handling various tasks to ensure the smooth operation of an online store. I would like to discuss your project further. Let's connect in chat to explore how I can support your e-commerce store effectively. Thanks, Khadija Amin
$3 CAD in 40 days
4.0
4.0

Dear [Hiring Manager], Detail matters—and that’s exactly how I approach every task. I’m an experienced E-Commerce Admin Support professional with a strong background in customer service, store management, and SEO-based content support. I have handled customer inquiries, order tracking, and issue resolution with a friendly and professional tone, ensuring customer satisfaction and retention. I’m highly organized and comfortable managing product listings, updating website content, and formatting blog posts with proper headings, meta descriptions, and keyword placement. I also have hands-on experience with Shopify and understand the importance of keeping store operations smooth and efficient. I work independently, follow processes carefully, and communicate clearly. I can dedicate consistent weekly hours and adapt quickly to your systems and workflow. I’d be happy to share examples of my previous work and discuss how I can support your growing store. Best regards, RUBEL UDDIN E-Commerce Admin Support
$5 CAD in 40 days
4.0
4.0

Hey , I just went through the project description, and I see you are looking for someone experienced in Shopify, Content Writing, SEO, Blog Writing, Blog, Article Writing, Product Descriptions and Customer Service. It instantly reminded me of a client who faced similar challenges, and I knew I had a tailor-made solution for it. Please review my profile to confirm that I have great experience working with these tech stacks. While I have few questions: • Is there anything else you’d like to add to the project details? • What’s the top hurdle you’re facing with this project? • What is the timeline to get this done? Why Choose Me? 250+ Projects. 5 Years. Zero Misses. My reputation is built on a single metric: Flawless Execution. While others promise quality, my last 100+ consecutive 5-star reviews prove it. I don’t just finish the job; I set the standard. Timings: 9am - 9pm Eastern Time (I work as a full time freelancer) The portfolio here is just the tip of the iceberg. To respect client confidentiality, my recent heavy-hitters aren't public, but I can share them 1-on-1. Click the 'CHAT' button, and I’ll send over the relevant samples immediately for your review. Regards, Abdul Haseeb Siddiqui.
$13 CAD in 33 days
3.8
3.8

Detail matters, and as a seasoned Web Engineer with over 10 years of extensive experience, I am well-equipped to tackle your E-Commerce Admin Support needs. My skill set includes not only designing and building websites but also optimizing for speed, performance, security, and ensuring smooth migration and reliable hosting - absolutely crucial for any e-commerce venture. In addition to the technicalities, my past roles in web development have afforded me deep insight into the nuances of user experience and customer satisfaction. As a result, I've become a polished problem-solver, adept at swiftly addressing any issues that may arise thereby ensuring efficient customer service. My strong written English skills further enable clear articulation which is crucial when doing customer support. Moreover, I’ve done commendable work with SEO: optimizing headings, meta descriptions., internal linking etc. and would be more than capable of extending this knowledge to assist with your blog posts. I'm comfortable learning new systems and processes and Shopify isn't alien to me either. While doing all of the above I make it a point to maintain comprehensive documentation and files organizat
$2 CAD in 1 day
3.8
3.8

Hello there, I just reviewed your project description for E-commerce copywriting. With 7 years of experience as a content writer, I have developed a reputation for seamlessly enhancing content rhythm without disrupting the flow. My approach centers on a deep understanding of clients’ objectives. I rely on thorough research and write every piece from scratch, ensuring originality and precision. I always honor deadlines and maintain open communication throughout the project. My distinct strategy is to write persuasively, focusing on what sets your strategy apart and appealing to your audience’s psychology. Every word is chosen to reflect your unique value and professionalism. The keywords are integrated naturally without sounding awkward or obstructing the content flow. At the conclusion, a befitting CTA is ensured to converttour readersto be potential clients. Recently, I assisted a client who urgently needed significant humanization of AI-generated text. Through close collaboration and feedback-driven adaptation, I produced content that met exact standards to effectively convey the client’s unique strengths. The result was fully original, human-written, and thus acknowledged with a five-star rating and prompt milestone release. USP: Deliver the project ASAP with 0% AI and plagiarism Thank you very much Bhaskar
$5 CAD in 40 days
3.6
3.6

Detail matters. How do you currently manage customer inquiries and order-related questions? I’m ready to streamline your processes. With over 5 years of experience in e-commerce customer service and administrative support, I excel in organizing tasks and ensuring timely communication. I’ve worked extensively with Shopify and have a strong grasp of SEO principles, allowing me to assist with product listings and blog content effectively. My approach is proactive, ensuring that I anticipate needs and handle tasks efficiently. I can provide writing samples that showcase my SEO knowledge and examples of successful admin work. My hourly rate is competitive, and I’m available for 20 hours a week. Let’s collaborate to keep your e-commerce store running smoothly. I’m looking forward to discussing how I can contribute to your team. Best Regards, Gafar
$5 CAD in 40 days
3.3
3.3

Detail matters - especially in the e-commerce world. As someone who has spent years creating visual content for various businesses, I understand the paramount importance of organization, dependable support and effective communication. I am confident that my diverse skill set and practical approach would be an invaluable asset to your e-commerce store. With every role from building logos and brand identities to creating animations and ad creatives, I have learnt valuable skills in multitasking and consistently meeting deadlines. On the specific tasks mentioned in your description, I have a solid command of English which is crucial for handling customer inquiries in a friendly and professional manner ensuring high customer satisfaction levels. Moreover, I have background experience in Shopify that gives me a solid understanding of the platform's processes. Additionally, my services include video editing which offers a unique opportunity to create engaging blog content. Combining this with my familiarity with SEO efforts such as keyword placement or meta descriptions, I can contribute extensively to roll out high quality blog posts effectively. Ready to start immediately and deliver professional results. Timeline and cost after discussion. Portfolio: https://www.freelancer.com/u/fuzailq ✔ 100% satisfaction guaranteed ✔ High-quality professional work Regards, Fuzail Q.
$5 CAD in 40 days
2.7
2.7

Detail matters I’ve read your requirements carefully, and I can support your e-commerce store with reliable customer service, admin tasks, and SEO-focused content handling. With 9+ years in web and eCommerce (WordPress/Shopify), I’m experienced in managing orders, responding to customer queries, updating products, and formatting blogs with proper SEO structure. Approach: organized workflow for emails/orders, consistent tone in customer support, and structured blog formatting (headings, meta, internal links) to improve readability and rankings. Best regards, W3loop
$5 CAD in 40 days
2.8
2.8

Toronto, Canada
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