Self-starter with broad-based hardware and software configuration background.
Expert at looking at problems with a fresh perspective to quickly identify and
resolve system issues, solving problems no else can solve.
Track record of exceptional customer service and response time.
Calmly manage urgent and complex problems.
Known for providing outstanding onsite and remote assistance. Regularly train
customers on new systems to improve enterprise-wide technology usage.
Windows 7/8/10, Windows XP Apple IOS 9/10
Laptops, Desktops, Servers, Mobility, RSA Tokens
Vendors- Lenovo, Dell, HP
Office 2007/2010/2013, Symantec Endpoint Protection, Websense,
WebEx, BMC Service Desk Express, Remedy Service Desk Utilities:
Active Directory, Exchange, Ghost, Sharepoint, MS Lync, Bitlocker
Servers & Networking:
Windows Server 2003/2008, Print and File Servers, Citrix ICA and
Citrix Receiver Blackberry Enterprise Server, Cisco AnyConnect
Blackberry and Apple Iphone 5/6, Wireless Hotspots
Data Encryption, 802.11 Wireless, HIPAA, USB PC Imaging
30 freelancers are bidding on average $8/hour for this job
Over 10 years experience in providing technical support to users. I can support remotely using various programs. I work on all operating systems. I can solve problems very quickly.
Verificación en las fallas, evitar futuras fallas relacionadas con los problemas más frecuentes, reducir riesgos, aumentar la productividad sin interrupciones.
I just want to work with you because, it's purely on my knowledge and I work on it. Please give me this beautiful work project , to get done in the right way.
I'm expert in providing support to the people who are looking for remote assistance. Relevant Skills and Experience Qualified Ms office user in various OS and machines.