you have multiple years of experience with OTRS or Znuny?
you know how to configure the ticketing properly?
You know how to automate standard processes in ticket handling?
you know how to establish processes?
of course all with OTRS/Znuny?
You know how to use docker?
you may be a perfect match.
Your tasks will be:
- consultancy how to solve specific issues
- consultancy on how to automate service desk
- implementation of automation + processes
File your application. We will invite you into an interview, there you explain some basic concepts and afterwards we award you the task.
5-10h per month
If you can handle more tasks, we may share you also more work about it.