IT support Engineers

Closed Posted 5 years ago Paid on delivery
Closed Paid on delivery

**Please don't apply if you don't have excellent communication skill.**

This is a work from home role where location can be flexible, but Pune is preferable. We require the candidate to have the necessary workspace and equipment including monitor keyboard, fast internet connection, etc.

We are looking for support personnel to provide support globally to our growing customer base.

Budget: 30k INR/Month

• IT Support Experience: 1-3 Years

• Excellent command on English (Verbal and Written).

• Communicate with the users via call and email.

• Experience working in Handling Work/Job Tickets.

• Configuration, Monitoring & Troubleshooting of LAN, WAN, Routers, Switches etc.

• Experience working on RMM and Ticketing tool.

• Support experience with Windows Server 2008, 2012 and later

• Experience working on AD, DNS, DHCP, etc.

• Must have good analytic and troubleshooting skills

• Must be willing to work 24/7 shifts.

• Troubleshooting on Password Reset tools and Remote Control tools

• Troubleshooting of MS Windows & Office, Desktops, Laptops MacBook and Networking

• Troubleshooting Application and Workplace IT & Communications & Collaboration Support (including IP Telephony)

• Experience with using and troubleshooting Outlook 2013 within a network environment (permissions, calendar sharing, delegation)

• Strong knowledge of Microsoft based operating systems with emphasis on Windows 7, Windows 10 and Office 2013

Nice to have:

• Knowledge of networks and experience of Cisco networking routers/switches

• Windows server administration/implementation

• Knowledge and experience with VMWare

• Working experience with US-based customer.

• Previous experience in IT support companies are preferable

Network Administration System Admin Windows Desktop Windows Server

Project ID: #18419618

About the project

22 proposals Remote project Active 5 years ago

22 freelancers are bidding on average ₹26271 for this job

sysbry

Google Certified / verified expert - Young entrepreneur with extensive knowledge in Computing and Technology in general dedicated to the Development, Maintenance, Website Design and Administration Servers with the nece More

₹27777 INR in 1 day
(5 Reviews)
2.7
dhaneshkk5

hi i have exlerience in networking i have worked for network support engineer............................................

₹16666 INR in 30 days
(1 Review)
1.5
kwakut

Hi There, This seems like an exciting opportunity and I will be happy to offer my skill. I live in the US and I am well versed in providing Managed IT services including technical support to the US market.

₹13335 INR in 10 days
(0 Reviews)
0.0
abhishekaw2406

I am having 8+ years of experience in IT and Tech support. My last full time time job was with HPE and I am CCNA, MCITP and ITIL certified with completed training on VMware 5.5. Relevant Skills and Experience Worked o More

₹27777 INR in 10 days
(0 Reviews)
0.0
xtrovixtech

Hello sir. We are pune based company and having experience of 1+ years in customer support services. We have a team of 15+ people who are into customer support and International voice process. I would like to discu More

₹33333 INR in 30 days
(0 Reviews)
0.0
umairwarsi

Hello Respected i have the exp to manage, t-shoot and configure Routers, Switches, Servers, NAS, DataBases, ADS,DNS,DHCP IIS and the certifications (Cisco and Microsoft). i read your requirements. will be available fo More

₹25000 INR in 30 days
(0 Reviews)
0.0
imranniazi1

I am always determined to deliver projects to my clients before meeting the dead line with 100% satisfaction & loyalty has its own unique project description.

₹12500 INR in 10 days
(0 Reviews)
0.0
sharmaraj1982

Working as oracle dba for more than 7years haven't experience in SQL server As well windows and Linux

₹33333 INR in 30 days
(0 Reviews)
0.0
AnilKarayil

I am Having 17 years experience in Technical support of Windows system and Network adminstation in Multinational companies. Last 6 years i was working with major retail team Landmark group in UAE. I was member of I More

₹25555 INR in 30 days
(0 Reviews)
0.0
samkaraja

i have 5yrs experience in Domain and Windows platform. Experienced in Windows server troubleshooting and Active directory user related problem.

₹27777 INR in 30 days
(0 Reviews)
0.0
AbdulTom

Kindly Review my profile and let me know if you're interested. I've Project handling & network troubleshooting skill set Regards, Abdul +919865996168

₹27777 INR in 10 days
(0 Reviews)
0.0
jyjoshyjy

I have 6 years experience in customer service and application support also working on ERP support now.

₹33333 INR in 20 days
(0 Reviews)
1.7
sundararajann

 System Administrator with extensive experience in installation, administration and networking in various Windows environments & Virtualisation / Cloud Environments.  Thorough knowledge of Windows Server 2008; Windo More

₹27777 INR in 10 days
(0 Reviews)
0.0
piyummonarawila

I am an IT professional who is currently working as a Systems Engineer in a Software Development company who has 3+ years of industry experience and related professional qualifications in Linux and Windows systems admi More

₹12500 INR in 10 days
(0 Reviews)
0.0
karuthakan

Dear sir, I from chennai, I have 10 years experience in networking domain also I am CCNA security & CCNP certified engineer. I have good communication skill and good Internet connectivity set up at my home, but I can More

₹13333 INR in 6 days
(0 Reviews)
0.0
santiyago22

I'm exceptionally fluent in English & have an in-depth knowledge and certification of ccna routing and switching. I'm a better employee for this project. All I demand is an opportunity to prove myself

₹27777 INR in 10 days
(0 Reviews)
0.0
majidkhan3538

My name is Abdul Majid and i am from Delhi with having 6+ years experience in IT support role as a system admin, i have good quality IT infra at my home. for more information you can talk to me via on my email id.

₹33333 INR in 30 days
(0 Reviews)
0.0
pugaljan2019

Dear Sir I have 8+ years of experience in technical support and have strong communication skill. I have worked on most of the areas which you have mentioned in your requirements. Please contact me for further det More

₹33333 INR in 25 days
(0 Reviews)
0.0
danish894

A dedicated & motivated multi-skilled IT person with good all-round Supervisory and technical expertise. As a graduate with 5 years ‘and 11 months’ worth of experience in IT management, committed to achieve the objecti More

₹31111 INR in 1 day
(0 Reviews)
0.0