I would like to hire a Technical Support Specialist

I've been in IT for about 15 years, helping individuals and handling small business networks. I've worked with Quickbooks on-and-off over the years, usually setting up the multi-user end of it, but I'm a jack of all trades. According to Quickbooks docs, there's a tool and a few things to try to ensure the company file doesn't have corruption, but if these things fail the file will need to be submitted to them for repair(for a fee, of course). As far as protecting the laptop without a Windows password, most laptops will allow you to set up a BIOS password.

hello, I have 7 years of experience in tech support, virtual assistance and customer support. I worked ofr organisations like Cloudatcost, Fibernatics Inc, Hostingfarms, Pennypop Inc. I am available for this job and if need I available for long term too. Thanks Yogesh Sharma

Hi I would like to complete your project. I am open for suggested offer rates. I used to be a technical support in a BPO industry. I can do the project to the best of my knowledge handling technical support.

A proposal has not yet been provided

I am sure that my experience in the IT area fits for your needs on this project.

My Current Responsibilities: Take ownership of an individual Telecommunications customer and learn their environment Respond to that customers inquiries, primarily via telephone Resolve any customer technical issues through diligent research, reproduction, and troubleshooting Provide backup, Proactively provide suggestions to your customer on ways to improve the stability of their platform. Work directly with staff in quality assurance, engineering, and administration to resolve problems Document all technical inquiries; develop and review content for knowledgebase Provide training or assistance to junior staff Troubleshoot and engage with engineering on customer reported issues Support for Remote Desktop and troubleshoot accordingly. Outlook Configuration Application Software installation and configuration as per the client requirement Antivirus Installation and configuration Wifi router configure. At any point of time