Front Desk Receptionist
$15-25 USD / hour
We are looking for a courteous, hardworking, and upbeat Part-time and Full time Front Desk/ Spa Attendant to join our team. Our team understands that our clients expect a high level of service from us. We also feel that quality of life and enjoying your work is important. We truly care about each other, and the reputation and future of the business.
This position is the first line of contact for any problems or issues for clients, and as the Client Relations Manager, ensuring that the environment is clean, tidy, welcoming, and efficient is a must. This position is accountable for the appropriate and efficient booking of appointments and requires a knowledgeable person to communicate our brand of services and memberships on an expert level. Commission is provided with all membership and package sales!
SPECIFIC RESPONSIBILITIES
* Answer Phones 100% of the time during business hours in a friendly manner.
* Provide tea/water beverage service to spa guests.
* Opening/closing procedures of the Spa.
* Maintain a clean work environment.
* Engage Clients in a friendly manner.
* Explain Products, Services, Membership, Packages.
* Book appointments accurately and efficiently utilizing sophisticated reservation software.
* Usher clients through their process, ensuring a delivery of five star standards every day.
* Mediate and resolve client issues.
* Process reservations.
* Learn about products and services for client communications.
QUALIFICATIONS POSITION-SPECIFIC SKILLS REQUIRED
2+ years in customer service.
Enjoy working with people in a positive team atmosphere.
Understand the value of working with a group of teammates.
Have a thorough knowledge of computer and scheduling systems.
Enjoy working on the computer and scheduling systems.
Multi tasking and organization, and understand that excellence is in the details.
Can handle multiple phones calls at once.
Fluent in English.
Project ID: #28143603
About the project
7 freelancers are bidding on average $22/hour for this job
I am interested in supporting you companies goals and needs. I can assist with all things listed in bid. I am dependable, experienced and trustworthy. Over 10 years in the Healthcare industry as well as over 6vyears in More
This project piqued my interest because I felt that this was right down my alley. Even though it possesses complex modules, I am positive? that I can handle them. Meeting deadlines is one of my talents that surpasses m More
I am very attentive , flrexible with the schedule, have an experience with customer so I can make sure that i will be to deliver custumet satisfactiin in terms customer needs. Willing to learn and willing to share my s More
I had done work before also Iam an fnb associate with a 5 star luxurious property and I understand the guests needs properly.
My name’s Bobby. I’m a guitar-playing carpenter with a Communications background. Although my interests vary from finance transcribing to general editing services, I admire the networking possibilities the customer ser More
