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We create and sell educational and activity toys for children across multiple European markets. To support our continued growth, we are looking for a proactive and sales-oriented Call Center Agent to join our team, focused on the Czech market. About the Role As a Cart Recovery specialist, you will contact Czech-speaking customers who showed strong purchase intent but left our online store before completing their order. Your objective will be to understand their concerns, answer product-related questions, and help them finalize their purchase. This is a performance-driven role suited to individuals who enjoy customer conversations, sales targets, and working independently. Key Responsibilities - Contact customers who abandoned their shopping cart. - Identify customer needs and purchase barriers. - Provide product recommendations and guidance. - Assist customers in completing their orders. - Achieve agreed conversion and sales targets. - Accurately record call outcomes and customer feedback. - Support ongoing improvements to customer communication processes. Requirements - Previous experience in telesales, retention, customer support, customer success, appointment setting, or B2C sales. - Demonstrated sales results and a stable employment history. - Excellent communication and interpersonal skills. - Self-motivated, organized, and reliable. - Experience working remotely is considered an advantage. - Native-level proficiency in Czech (spoken and written) is required. - English proficiency at B1 level for internal communication. - Computer, headset with microphone, and stable internet connection. What We Offer - 100% remote work. - Flexible working hours. - Structured onboarding and ongoing support. - Clear KPIs and performance expectations. - Opportunity for long-term collaboration within a growing international e-commerce company. - Competitive compensation package consisting of: *Fixed hourly rate *Performance-based bonus linked directly to your sales results *Additional earning potential for top performers Compensation Fixed hourly rate + Performance bonus The more successful sales you generate, the higher your earning potential. If you are motivated by results, enjoy speaking with customers, and want the flexibility of remote work, we would love to hear from you.
Project ID: 40570687
10 proposals
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Active 7 days ago
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10 freelancers are bidding on average €9 EUR/hour for this job

Hello, What strategies do you currently use to convert cart abandonments into sales? I specialize in telesales and support, with a strong focus on customer engagement and conversion. My experience in connecting with customers aligns perfectly with your need for a proactive Call Center Agent for the Czech market. I have a proven track record of understanding customer barriers and providing effective solutions that lead to completed purchases. I’m fluent in Czech, have a solid grasp of English, and am highly adept at utilizing call outcomes to improve future communications. With my self-motivation and organizational skills, I can help achieve your sales targets and contribute to your team’s success. I’m excited about the opportunity for long-term collaboration within your growing e-commerce company. Let’s discuss how I can best support your objectives. Best Regards, Gafar
€8 EUR in 40 days
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I notice your need for a proactive Call Center Agent fluent in Czech to recover abandoned carts in your online store. My team specializes in creating seamless, user-friendly customer experiences for e-commerce businesses like yours. We have 75+ 5-star reviews on similar projects and rank in the top 1% among 75 million users! Our expertise lies in providing clean, professional, and integrated solutions that drive conversion rates and boost sales. How soon are you looking to onboard a dedicated Cart Recovery specialist for the Czech market? Regards, Hamza
€6 EUR in 7 days
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Need a reliable, hardworking person to get the job done? I'm available for gardening, lawn mowing, yard clean-ups, labouring, general maintenance, furniture assembly, rubbish removal, pressure washing, moving assistance, and computer support. I take pride in quality workmanship, arriving on time, and treating every property with care. Whether it's a one-off task or ongoing work, I offer affordable rates, honest service, and a strong work ethic. No job is too small—get in touch and let's get it done.
€16 EUR in 40 days
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With a career entrenched in service, I possess the customer-centric mindset essential to your Call Center Agent role. My extensive experience in sales, retention, and customer support, cultivated during my tenure in the Indian Army, mirrors your project's prerequisites. My commitment to the greater good and organizational success ensures I go beyond just meeting KPIs - I stay invested in resolving issues, delivering seamless experiences, and achieving sales targets while sustaining an authentic connection with customers. As an Army officer, I mastered the art of addressing complex challenges with a calm and methodical approach - a skill that will prove invaluable in handling customers' concerns and purchase barriers. Although my past experience may not hover directly above the B2C market you operate in, my resourcefulness has always driven me to hit the ground running in new domains. The skills I gained through training personnel and project management can be transferred aptly to your flexible remote workplace, ensuring excellent organization and independent work. Should you choose me as your Cart Recovery Specialist for the Czech Market, rest assured that my adaptability, strategic thinking and strong work ethics will drive successful sales conversion and noteworthy growth for your business.
€9 EUR in 40 days
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I am interested in joining your team as a Call Center Agent for the Czech market. I have experience in customer support and handling customer communications with professionalism and patience. I am comfortable working remotely, following KPIs, and maintaining accurate records of customer interactions.
€6 EUR in 40 days
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Dobrý den, I am fluent in Czech with experience in customer support and telesales. I am ready to handle cart recovery, contact customers, and hit your sales targets for the educational toys market. I have a stable internet connection, a quiet workspace, and a high-quality headset ready. Let’s connect!
€9 EUR in 40 days
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Dear Client, I am excited to apply for the Cart Recovery Specialist position for the Czech market. As a native Czech speaker with strong B1+ English skills, I am well-equipped to contact Czech customers who abandoned their carts and help convert them into successful purchases for your educational and activity toys. Why I’m a great fit: 1. Proven track record in cart recovery / outbound sales calls with measurable results (I can share specific examples or references). 2. Excellent communication and persuasion skills — I genuinely enjoy customer conversations and turning hesitant buyers into happy customers. 3. Self-motivated and reliable with strong remote work experience (organized, disciplined, and results-driven). 4. Fully equipped with a quiet workspace, high-quality headset with microphone, stable high-speed internet, and CRM/tools for accurate call logging. I am available for flexible hours and ready to start immediately after a quick onboarding. I am confident I can help you achieve strong conversion rates and support your growth in the Czech market. I would love to discuss how my skills align with your targets. Do you have sample scripts, expected call volume, or specific KPIs in mind? Looking forward to the opportunity to contribute to your team’s success. Best regards, Purity K.
€8 EUR in 40 days
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I am excited to express my interest in the customer service position you've posted. With over two years and five months of experience as a Technical Support Representative, I have honed my skills in providing exceptional customer service in the telecommunications industry. During my time at Teleperformance, I consistently ranked as a top performer, handling complex inquiries and ensuring customer satisfaction. My competitive nature and dedication to excellence drove me to master the intricacies of technical support, quickly resolving issues while maintaining a high standard of customer care. I am eager to bring my strong work ethic, fast learning abilities, and willingness to embrace new challenges to your team. I am confident that my background aligns well with the needs of your organization, and I am enthusiastic about the opportunity to contribute to your team's success. Thank you for considering my application. I look forward to the possibility of discussing how I can support your team's goals further.
€9 EUR in 40 days
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I help companies keep customers while increasing 5-star surveys online. I'm more than just a VA but a solutions oriented champ. If you hire me, I'd optimize your processes and bring more value from my experience and work ethics. Let's be partners!
€12 EUR in 20 days
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Hello, I am interested in this opportunity. I have over 4 years of experience in customer service, telesales, appointment setting, and outbound calling. I am target-driven, experienced in handling customer objections, and skilled at using CRM systems while working remotely. I have a reliable internet connection, a quality headset, and a dedicated home office. I would be happy to discuss how my experience can contribute to your team. Thank you for your consideration. Best regards, Jeana Albert
€10 EUR in 40 days
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