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Inbound Call Customer Service Specialist

$30-250 USD

Closed
Posted about 2 months ago

$30-250 USD

Paid on delivery
I need a freelancer with strong customer service skills to manage inbound calls, focusing primarily on customer inquiries. Your tasks will include answering questions, addressing customer concerns, and ensuring a positive customer experience. Knowledge of the Moovs system is required. • Type of service: Inbound calls only • Call purpose: Mainly customer inquiries • Specific Software: Must be familiar with Moovs Experience in customer service roles and a good understanding of the Moovs platform would be highly beneficial. Excellent communication skills and a problem-solving attitude are essential. A customer-centric approach, patience, and kindness are necessary.
Project ID: 37967405

About the project

22 proposals
Remote project
Active 14 days ago

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22 freelancers are bidding on average $207 USD for this job
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My name is Bilal and I've spent the past five years honing my skills in electrical and electronics engineering, a domain that places a premium on strong problem-solving abilities. This expertise serves me well in customer service where understanding and addressing the needs of individual customers is paramount. My ability to troubleshoot and find practical solutions will be invaluable for managing your inbound calls and addressing customer inquiries effectively. Additionally, I am adept at learning new systems quickly, so although I do not have direct Moovs experience, I am confident I can master it expediently. My extensive work with different software and platforms has equipped me with the adaptability to smoothly transition onto new interfaces. What sets me apart from other candidates is my empathetic nature and commitment to delivering a positive customer experience. I approach every interaction with patience, kindness, and a customer-centric mindset ensuring that client's concerns are promptly addressed. With my broad skillset, attention to detail, and passion for exceptional service, I believe I can meet and exceed your expectations as an Inbound Call Customer Service Specialist.
$140 USD in 7 days
5.0 (1 review)
1.4
1.4
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As an experienced and results-driven Ph.D. writer, I am well-equipped to handle the challenges that come with being an inbound call customer service specialist. With years of experience in the writing industry, I've honed my communication skills, adapting to different needs and ensuring clarity at all times. This skill will be essential in addressing customer inquiries and concerns effectively and efficiently. Drawing from my expertise in SEO and digital marketing, I have developed a customer-centric approach that prioritizes their needs while solving problems. As we communicate through your Moovs system, my technical capabilities will aid in grasping the ins and outs of the platform swiftly, allowing me to effectively manage customer inquiries. Additionally, my penchant for meeting deadlines and driving success echoes perfectly through your project needs. Choosing me means selecting a freelancer dedicated to exceptional outcomes - both in terms of customer satisfaction and achieving your marketing objectives. Let's start this partnership that will elevate your customer service experience and drive tangible positive results for your business...
$140 USD in 7 days
2.4 (2 reviews)
1.9
1.9
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Hello Andi Z., I m an Architect/Civil Engineer/BIM/CAD Expert and will offer you the Best Discount. You can pay me a reasonable price + Good Review only. I want to review your Inbound Call Customer Service Specialist plans/sketches,/ideas and work with you. I know you have many proposals to look through, to make this quick. Please get in touch with me to discuss this project in more detail. My first priority is that my client will be satisfied with my work. I am an expert in these softwares, ✔ ArchiCAD ✔ Autodesk Revit ✔ Autodesk AutoCAD ✔. Autodesk 3ds max ✔ Sketch Up✔ Autodesk Navisworks Manage✔ Estimation ✔ HAPE ✔ ETAP✔ Tekla If you assign me your task, I will carry out your project with the best quality. Please come over chat and discuss your requirement in a detailed way. Thanks Fayyaz and Team
$190 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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With my rich background as an Electrical Engineer, I notably mastered techniques for optimizing data, which includes the ability to tackle customer inquiries professionally. My knowledge of VoIP systems adds value to my tech-savvy image and makes me even more uniquely qualified for this project. In previous roles, such as Intel Labs and Parity Quantum Computing, I brought efficiency and innovation to data-driven projects, informed by a deep understanding of sophisticated solutions. As a bonus, my research on neuromorphic computing has honed my problem-solving skills, which will prove invaluable when addressing customer concerns. In addition to my technical qualifications, customer service is a skill that has matured and proved its worth across industries. As the embodiment of an engineer who thrives on challenges and demands nothing short of excellence in every task I take on, partnering together on your inbound call project offers an opportunity for us both to excel. My proven track record will see to it that your clients are 100% satisfied with my flawless execution within specified timeframes. Let's Amplify Your Expertise! Reach out today and let's make a perfect match between your project and my invaluable competence!
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hello dear, I'm Naimor Rahman. I'm a Full Stack Digital Marketer. I am writing to express my strong interest in your job. With my extensive expertise in Facebook ads, Google ads, Social media marketing, Facebook Pixel setup, Google Tag Manager implementation, and Google Analytics 4 integration, I am confident that I can make a significant contribution to your team's success. Over the past 5 years, I have honed my skills in digital marketing and analytics, specializing in harnessing the power of Facebook ads, Google ads, Social media marketing, Facebook Pixel, Google Tag Manager, and Google Analytics 4 to help businesses maximize their online marketing efforts. I am excited about the opportunity to bring my skills and experience to Web Analytics Solution and help drive its digital marketing success. I am confident that my expertise will contribute significantly to achieving your marketing objectives and exceeding client expectations. Regards Naimor Rahman
$44 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Leveraging my exceptional technical proficiency and customer-centric approach, I am confident in my ability to excel in the role of your Inbound Call Customer Service Specialist. My experience extends beyond electronics and PCB design into quality-bound fields, displaying the meticulousness and problem-solving skills demanded in customer services. Not only have I developed a deep Understanding of Moovs, I have also honed my communication skills to deliver a positive customer experience. What sets me apart from other candidates is my unique blend of technical knowledge and customer-oriented perspective. In addition to being proficient in Moovs and having an extensive background in electrical engineering, my track record demonstrates a dedication to thoroughness that guarantees optimized performance- even during demanding situations. With me on board, you don't just get someone who can answer questions and address concerns; you acquire a problem-solver who isn't satisfied until your customers feel valued. And it doesn't end there-my patient demeanor ensures that I maintain a positive attitude at all times, enabling me to deftly resolve issues while preserving good relationships with your callers. Your project's success is paramount to me!
$140 USD in 2 days
0.0 (0 reviews)
0.0
0.0
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As an experienced customer care representative with 3 years experience,and fluency in the English language,I believe I am the best candidate for this job,I have a track record of handling foreign related business deals and long term relationships with valued customers both home and abroad. As a commodity trader by profession it is within my field to mingle with various consumers.
$70 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hi! My name is Kate, i have a center in the Philippines. We can give a good package of $1500/month per agent. 40 hrs a week x 4wks. If interested let me know. Thanks!
$1,250 USD in 20 days
0.0 (0 reviews)
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Hello there! You need a freelancer with strong customer service skills to manage inbound calls focusing primarily on customer inquiries for your business? Am here to help you achieve all of that.I'm a Sales and Marketing Expert with over 10 years experience in Telemarketing ,Customer Service/Success mostly Inbound and Outbound sales calls and I do what most people hates doing "Cold Calling". I plan to utilize my strong customer service skills and experience in handling customer inquiries, and familiarity with the Moovs system to efficiently handle all inbound calls. I will prioritize customer satisfaction by providing timely and accurate responses to inquiries, resolving concerns, and maintaining a positive interaction with each caller. My attention to details is top-top as I'm very organized,I pay attention to details and have good verbal and written communication skills. Be rest assured of your customer satisfaction and repeat purchase as my customer retention and follow-Up strategies are second to none. May I please know the product/service you deal on? Do you have an already existing customers database that could be used for this project? Let's have a quick chat at your earliest convenience. Best regards, Amaka Chibogu.
$220 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my role involves steering a team that is at the forefront of innovation in computing and call center services. We operate on a global scale in the UAE, Morocco, and Spain, overseeing substantial international accounts. Our skilled team, predominantly composed of full-stack developers, focuses on developing and securing over 7,000 websites while providing extensive technical and client support. In the realm of digital marketing, our expertise spans email, SMS, and social media, ensuring notable returns on investments. We have a team of multilingual experts proficient in languages like French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, allowing us to cater to a wide range of international clients. Dedicated to offering uninterrupted service, we operate 24/7/365. Our management teams are always on hand to guarantee top-notch quality in every endeavor. It’s our insight into market trends and commitment to excellence that drive our worldwide expansion and success.
$300 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Having a strong background in both sales and telemarketing, I understand the importance of excellent customer service in any business. Over the past 5 years, I've consistently demonstrated a customer-centric approach, patience, and kindness - qualities that are essential for managing inbound calls and addressing customer inquiries. Moreover, my proficiency with the Moovs system will ensure that I can hit the ground running without any steep learning curves. As you know, time is of the essence when it comes to handling customer calls. My intimate familiarity with this platform will enable me to maximize efficiency and provide swift solutions to your valuable customers. Finally, beyond my technical capabilities, you can also count on my creative abilities as a proven copywriter. This skill set has enabled me to craft engaging content with ease, solidifying and expanding clientele for multiple industries - including eCommerce stores, writing agencies, tech blogs, affiliate owners among others. Trusting me with your Inbound Call Customer Service would not only revolve around answering and resolving queries but to LIBERATING your customers' problems at glance which undeniably adds value to your brand. Choose me and let's create a long-term relationship built on results!
$30 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hi, Andi Z. I think i am right person because i have strong experience in similar projects. I am proficient in VoIP, Electrical Engineering, Sales, Asterisk PBX and Telemarketing. My expertise and experience make me strong candidate for your project. I can give you good result on time by ensuring high-quality. Please contact me to discuss further in details. I am available to start right now. Best Regards
$149 USD in 7 days
0.0 (0 reviews)
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Hi its Asif I am cold calling and lead generation expert and I am also epert customer service agent. I have worked with many US and UK based Real Estate Companies for cold calling and lead generation ,I have also worked with health care clinics as a cold caller if you are interested in hiring me for this customer service job then please feel free to contact me for more details Regards Asif
$300 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Tengo habilidades en atención al cliente y en llamadas entrantes, tanto para crear citas previas como para resolver dudas e inconvenientes
$140 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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Hey there, I have reviewed your given project specifications and I am happy to share that I have prior experience with Customer Support and client communication along with resolving their queries and issues. However, there would be a learning curve with "Moovs" but of course, it won't take much time to understand how it works. I understand that "Moovs" is All in one Transportation software so I am assuming that you have a Transportation business and the inbound calls will be either booking calls, price inquiries, or support for packages. I would be happy to discuss any further details online at your convenience. I am open to working in your preferred time zone. Speak soon. Regards, Gaurav
$250 USD in 7 days
0.0 (0 reviews)
0.0
0.0
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: Having worked as a Customer Service Specialist, especially in the high-pressure Travel industry domain, I have cultivated an extremely organized and people-centric approach. I understand the value of patience, active listening, and effective communication in resolving and de-escalating customer queries or conflicts. My background has made me adapt to various software platforms quickly, including Moovs system, adding great value to this project. My commitment to exemplary service is reflected in the harmony I've created with customers over the years. For instance, I am well-versed in managing ticket reservations, cancellations, refunds, and rescheduling - tasks that would make up an integral part of this project. Moreover, my strong sales skillset helps me turn even irate customers into returning ones by providing them with a better and positive experience. In conclusion, my one year of hands-on experience combined with my problem-solving attitude makes me a standout candidate The ability to use sophisticated CRM systems like Moovs flawlessly is the cherry on top. If you decide to work with me on this project, be rest assured your customer inquiries management would be streamlined with minimal troubles and maximal satisfaction. I am eager to bring my skills and passion for customer service to this role with full dedication!
$100 USD in 5 days
0.0 (0 reviews)
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Flag of UNITED STATES
Sterling Heights, United States
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Member since Feb 27, 2024

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