
Closed
Posted
Pay is $4/hour. Only respond if you agree to this pay rate. I run a small U.S.-based operation that needs hands-on help with day-to-day customer interactions. From 12 p.m. to 3 p.m. Eastern (that’s 12 a.m.–3 a.m. Manila time), I receive a steady flow of inbound calls and emails, plus occasional outbound follow-ups, and I want every contact handled promptly and professionally. During that three-hour window you will: • answer incoming calls and place quick outbound callbacks when required, • reply to customer emails in a friendly, concise tone, and • keep our live-chat widget active so no visitor waits more than a minute. A rock-solid, high-speed internet connection is essential—dropped calls or slow chat responses won’t work for us. I currently forward calls through a VoIP line. Please be punctual, detail-oriented, and comfortable switching between phone, email, and chat channels seamlessly. A short end-of-shift summary (call log, resolved tickets, anything pending) will wrap up each day so I can pick up where you leave off. Outbound sales is also a must. If you have a calm phone presence, clear English, and experience juggling multiple support channels, I’d love to work together. Pay is $4/hour. Only respond if you agree to this pay rate.
Project ID: 40396309
36 proposals
Remote project
Active 2 days ago
Set your budget and timeframe
Get paid for your work
Outline your proposal
It's free to sign up and bid on jobs
36 freelancers are bidding on average $6 USD/hour for this job

Hi, I agree to the $4/hour rate. I can handle inbound/outbound calls, emails, and live chat efficiently during your required hours, ensuring quick, professional responses across all channels. I have a stable high-speed internet setup, clear English communication, and experience in customer support and outbound follow-ups. I’ll also provide daily summaries with call logs and pending items. Ready to start and support consistently. Thanks
$4 USD in 40 days
9.1
9.1

hi, I have multi channel Ai agents, these agents speak and write very clear and good english, these are fast and cheap and very human sounding. it will cost you around $2.5 to $3 at max and maybe if your work load is simple we can have even cheaper system built, kindly let me know if we can discuss this in detail and I can get a demo ready for you. Regards.
$2.50 USD in 40 days
6.9
6.9

Hello, I am comfortable with the $4/hour rate and can handle your inbound calls, emails, and live chat during your 12 p.m.–3 p.m. EST window, ensuring every customer gets a fast, professional response without delays. I am comfortable switching between phone, email, and chat seamlessly, and I understand the importance of keeping response times low so no message or call is missed. I can also handle outbound callbacks and basic sales conversations confidently. I have a stable, high-speed internet connection suitable for VoIP calls, and I am reliable with punctuality, so you can count on consistent coverage during your required hours. I will also provide a clear end-of-shift summary with call logs, resolved issues, and pending tasks so you always stay updated. I am available to start immediately. Best regards, Adaobi
$4 USD in 40 days
5.5
5.5

With over a decade of experience in Western markets, I bring remarkable skills that make me the perfect fit for your Philippine Customer Service/Virtual Assistant role. My career has been fully dedicated to understanding customers' needs and exceeding their expectations. Your need for quality inbound/outbound calls and various support channels management will be handled with the utmost professionalism. My dedication to flawless communication coupled with my familiarity with the service industry and digital marketing would come in handy for your company's growth. I offer not just a reliable rock-solid, high-speed internet connection but a neutral English accent that enhances customer engagement. Hitting the ground running, I am ready to handle the steady flow of your inbound calls and emails whilst ensuring every visitor on your live chat is attended to without delay. Importantly, I will end each shift with a summary fitting out majorly what was attended to concisely, so you can seamlessly continue from where I left off. My commitment to excellence and results-driven approach assures that I will add value to your operation seamlessly and professionally.
$5 USD in 40 days
4.7
4.7

I’m interested in the role and I’m comfortable working at the $4/hour rate. I have experience handling customer support across calls, email, and live chat, and I’m confident in managing multiple conversations at once while keeping responses clear, professional, and timely. I also have a reliable high-speed internet connection and am familiar with VoIP systems, so I can ensure smooth call handling without disruptions. I understand the importance of being punctual, especially for your 12 a.m.–3 a.m. Manila schedule, and I’m fully available during that time. I’m also comfortable with outbound calls, including follow-ups and sales, and I can maintain a calm, friendly tone even in fast-paced situations. At the end of each shift, I can provide a detailed summary including call logs, resolved concerns, and any pending items to keep everything organized on your end. I’d be glad to contribute to your team and help ensure every customer interaction is handled efficiently and professionally. Looking forward to hearing from you.
$4 USD in 40 days
3.6
3.6

Hello, I’m interested in the Customer Service / Virtual Assistant role and I’m comfortable working within the $4/hour rate. I have experience handling inbound/outbound calls, email support, and live chat across multiple channels in fast-paced environments. I’m used to working with VoIP systems and maintaining prompt, professional communication with customers. I can support you with: Answering inbound calls and making outbound follow-ups Managing customer emails with clear and friendly responses Handling live chat with fast response times Maintaining accuracy while switching between channels Providing end-of-shift summaries and call logs Supporting outbound sales conversations when needed I’m punctual, detail-oriented, and comfortable working overnight Manila time shifts (12 a.m.–3 a.m.), ensuring consistent coverage during your required hours. Looking forward to working with you. Warm regards, Harpreet Singh
$5 USD in 50 days
2.3
2.3

ello, I agree to the $4/hour rate and am available to work during the specified time window (12 p.m. to 3 p.m. Eastern). I have experience handling customer support across calls, emails, and live chat, ensuring prompt and professional communication. I’m comfortable managing inbound and outbound calls, responding to emails clearly and concisely, and maintaining active chat support with quick response times. I also understand the importance of meeting response-time expectations and providing a smooth customer experience. I have a stable, high-speed internet connection and can work reliably without interruptions. I am detail-oriented, punctual, and capable of handling multiple tasks simultaneously. Preparing end-of-shift summaries, including call logs and pending tasks, is something I can do consistently. I would be glad to support your operations and contribute to efficient customer service and outbound sales efforts. Looking forward to working with you.
$4 USD in 40 days
2.2
2.2

Yes! You are on the right bid. I have read all project details and descriptions regarding Reliable Philippine Customer Service/ Virtual Assistant I will save your time by letting my work speak for you. If I am lucky enough to get your attention, please feel free to reach me so we can spend 10-15 minutes and discuss everything ;) You can check my portfolio and reviews regarding your Project: https://www.freelancer.pk/u/Q@d33rM3hdi Best regards! Qadeer Mehdi!
$50 USD in 34 days
1.3
1.3

Hello, I’m writing to express my interest in the Customer Support role you’ve outlined. I understand and agree to the $4/hour rate and the 12 p.m. to 3 p.m. Eastern schedule. I have experience handling customer interactions across multiple channels, including phone, email, and live chat. I’m comfortable managing a steady flow of inquiries while maintaining a friendly, professional tone and ensuring quick response times. I can confidently switch between tasks without losing attention to detail, which helps keep customers satisfied and issues resolved efficiently. I have a reliable high-speed internet connection and am familiar with VoIP systems, so I can handle inbound and outbound calls without interruptions. I also have experience in outbound follow-ups and basic sales, making me confident in supporting both customer service and sales goals. At the end of each shift, I will provide a clear and organized summary, including call logs, resolved concerns, and pending tasks to ensure smooth continuity. I’m punctual, dependable, and committed to delivering consistent, high-quality support. I’d be happy to discuss how I can contribute to your operation. Looking forward to your response. Best regards, Judylyn Maribojoc
$5 USD in 40 days
2.0
2.0

Hi, I have relevant experience that matches what you're looking for and I'm confident I can do this job well. I won't oversell myself I'd rather just show you through my work. Hope to hear from you soon. Thanks, Tasmia
$5 USD in 40 days
0.0
0.0

Hello, I understand the pay is $4/hour, and I’m comfortable with that. I’ve worked as a Virtual Assistant and Sales Manager in a real estate company, where I handle inbound inquiries, follow up with leads, and manage client communication across calls, email, and chat—so this setup is very familiar to me. I’m confident handling a steady flow of interactions within a short time window. I maintain a calm, professional phone presence, respond to emails clearly and concisely, and ensure chat responses are fast and engaging so no prospect is left waiting. I also have experience with outbound follow-ups and sales conversations, so I’m not just responding—I’m focused on converting and closing where possible. You can count on: 1 Stable, high-speed internet for smooth VoIP calls 2 Quick response time across all channels 3 Attention to detail and accurate daily summaries 4 Reliability and punctuality for your 12 p.m. – 3 p.m. EST window I’d be glad to support your operations and ensure every customer interaction is handled professionally. Let’s get started. Israel
$4 USD in 40 days
0.0
0.0

I am a detail-oriented and reliable virtual assistant with experience in data entry, responding to customer inquiries, and providing organized, professional support. I work well independently, meet deadlines, and always prioritize clear communication. Here’s what I can offer you: • Fast response times to customer messages • Accurate data entry and record keeping • Professional and friendly customer communication • Organized tracking of inquiries and follow-ups • Available [your hours/timezone] for consistent support
$4 USD in 40 days
0.0
0.0

With an MS degree and strong professional experience in virtual assistance and customer support, I am confident I’m the right fit for this role. I have handled inbound and outbound calls, customer emails, live chat support, and daily follow-up tasks with professionalism and efficiency. I’m detail-oriented, punctual, and comfortable managing multiple communication channels smoothly without missing response times. I have a calm phone presence, clear English communication skills, and experience working with international clients, including U.S.-based operations. I also understand the importance of daily reports and organized workflow. I agree with the $4/hour rate and I’m available for a quick Zoom meeting to discuss further.
$4 USD in 40 days
0.0
0.0

A trustworthy, ethical, and committed person; a reliable and cooperative individual who will help you well at work.
$5 USD in 40 days
0.0
0.0

Hi there, I am very interested in your Customer Service/Virtual Assistant position. With my background in delivering prompt, friendly, and solution-oriented support, I am confident that I can provide the high-quality assistance your business needs. I understand that the key to a successful virtual assistant role is reliability, clear communication, and attention to detail. I am highly experienced in managing customer inquiries, handling administrative tasks, and ensuring that every issue is resolved efficiently. I am committed to maintaining your brand's reputation by providing top-tier service to your clients. I am available to start immediately and am fully prepared to adapt to your preferred workflows and communication style. Thank you for your time and consideration. I look forward to the possibility of discussing how I can contribute to your team.
$2 USD in 42 days
0.0
0.0

Hello, I am very interested in this position. I have good communication skills and I feel comfortable handling calls, emails, and live chat. I am organized, responsible, and able to manage multiple tasks at the same time. I have a stable and high-speed internet connection, and I am available during the required schedule. I can also provide daily reports as requested. I am willing to support customer interactions professionally and help improve client satisfaction. I also feel confident handling outbound calls and basic sales tasks. I agree with the $4/hour rate and I would love the opportunity to work with you. Thank you for your time and consideration.
$5 USD in 40 days
0.0
0.0

I can handle your customer support operations efficiently within your required time window, ensuring every call, email, and chat is answered promptly and professionally while maintaining a smooth, reliable customer experience. ✅ Available for 12 p.m.–3 p.m. Eastern (Pakistan-friendly schedule) ✅ Handle inbound calls & quick outbound callbacks ✅ Fast, friendly, and concise email responses ✅ Real-time live chat support (under 1-minute response) ✅ Comfortable with VoIP systems & call handling ✅ Strong multitasking across phone, email & chat ✅ Reliable high-speed internet for uninterrupted support ✅ Detail-oriented with clear end-of-shift reporting ✅ Fully agree to $4/hr rate Ready to provide consistent, dependable support for your business.
$4 USD in 40 days
0.0
0.0

Yes, I agree to the $4/hour rate. I’m a strong fit for this role because I have over 3 years of experience in customer support, working with U.S. and Canadian customers across phone, email, and chat channels. I’m very comfortable handling high volumes of inbound inquiries while maintaining a calm, friendly, and professional tone. I have experience multitasking between calls, live chat, and email support without compromising response time or quality. I’m also confident with outbound follow-ups and sales conversations, ensuring customers feel heard while also driving results. I have a stable, high-speed internet connection and understand the importance of punctuality and reliability, especially for time-sensitive support windows like yours. I’m also detail-oriented and can provide clear end-of-shift summaries, including call logs, resolved issues, and pending tasks. Overall, I’m dependable, quick to adapt, and focused on delivering excellent customer experiences while supporting business goals. I’d be happy to discuss further and get started.
$4 USD in 40 days
0.0
0.0

Hi there. I agree to the $4 per hour rate and can cover the 12 p.m. to 3 p.m. Eastern shift with calls, emails, chat, callbacks, and outbound sales follow up. The risks are missed calls, slow chat replies, unclear ticket notes, weak call quality, and poor handoff at shift end. I would first learn your scripts, VoIP flow, email templates, chat rules, and logging format, then handle live contacts with a short daily summary. Which VoIP and chat tools do you use? Do you already have scripts for support and outbound sales?
$5 USD in 40 days
0.0
0.0

Hello, I have used Zendesk, Slack, Gorgias, Freshdesk and SmarterTrack. I have perfect English grammar. I have 6 years of experience in chat and email handling of US, UK and Australian customers, which gave me excellent customer handling skills. I have great phone skills as well to handle customers over phone. I am doing support jobs only, thats why I keep very reliable internet connection with backup as well. I have never missed my shift due to disconnection of internet or power failure in my entire career. I own a high-speed Laptop with Win 11 installed. My technical background gives me the ability to learn very quick anything new. I am a problem solver Please do not hesitate to contact me if you have any questions or would like to schedule an interview. Thanks, Ehtiram
$4 USD in 40 days
0.0
0.0

medford, United States
Payment method verified
Member since May 9, 2003
$10-30 USD
$8-15 USD / hour
$30-250 USD
$1500-3000 USD
$10-30 USD
₹12500-37500 INR
₹750-1250 INR / hour
$30-250 USD
$250-750 USD
₹150000-250000 INR
₹600-1500 INR
$8-15 AUD / hour
₹12500-37500 INR
$10-30 USD
$25-50 USD / hour
$50 USD
₹12500-37500 INR
$2-8 USD / hour
$15-25 USD / hour
$50 USD
₹1500-12500 INR
₹1500-12500 INR
$25-50 USD / hour
$45 USD
$15-25 USD / hour