Bilingual (French- English) Customer Support Needed

$2-8 USD / hour

Closed

Posted

over 3 years ago

$2-8 USD / hour

About us: Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality. Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others. Project overview: We're looking for a Bilingual French- English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure. You'll also translate our product to German. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations. This project requires: - Customer support experience in a fast-paced environment - Great French and English communication skills, both written and oral - Should love making customers happy! - Should have the ability to assess each customer’s issues - Knows how to deal with difficult customers/clients - Has good analytical and problem-solving skills - Has good accurate records keeping - Must be a good team player - Can work with minimal supervision - Ability to prioritize and multitask - Knowledge of Domains, SEO and Analytics is a plus! - Must be able to work remotely and full-time (at least 40 hours per week) What We Offer: - Convenience in working from home - Fun and collaborative international working environment - Opportunities for career advancement - Training and growth opportunities - Paid leave with tenure of one(1) year and above If you are looking for a stable and long term job, submit your proposal and share a brief summary of your experience!

Translation

English (US) Translator

Customer Experience

Project ID: 27827613

About the project

18 proposals

Remote project

Active 3 yrs ago

Looking to make some money?

Email address

Benefits of bidding on Freelancer

Set your budget and timeframe

Get paid for your work

Outline your proposal

It's free to sign up and bid on jobs

18 freelancers are bidding on average $6 USD/hour for this job

@ChloeDesjardins

Hello, upon reading the description of your project, I believe I could be the right translator to assist you. I possess excellent customer service skills as a flight attendant for Air Canada, currently on lay-off given the current circumstances. My lay-off is expected to last at least 1.5 to 2 years. I am a native French speaker from Canada and I have been freelancing as a translator and copywriter for the last 5 years. I am currently working in customer service for different Shopify brands and working with recurrent clients from various industries. Some projects I have had the opportunity to complete involve: - FR/ENG translations; - Transcriptions of interviews and movies with SRT; - Blog writing & marketing material; - Localization of mobile applications & games; - SEO optimized product description listings; - Accurate translation of audits & legal agreements. I can comfortably translate between 3,000 and 5,000 words per day depending on the content and I am available to start working on your project today. I am comfortable with tools such as Shopify/Amazon, HTML/CSS, Office, NotePad++, WordPress. Please feel free to ask me any question or sample of my previous work on chat, Chloé Desjardins

$5 USD in 40 days

4.8

(76 reviews)

6.9

@Lcglobal

Hello There! My name is Hetty Walkiria, I am English native speaker and fluent in different Languages. I have a degree in international business studies (specializing in marketing and tourism) and worked as a marketing assistant and financial supervisor in Great Britain and Austria for several years. I will professionally translate from French- English. I have a lot of experience in website and text translation (various topics), keeping deadlines is my top priority. My main interest is to create a relationship with my clients that goes beyond business. I want my clients to feel comfortable and know that they will be satisfied with the product they want. I guarantee that my translations will be correct and that you will be satisfied. Feel free to contact me any time. Best Regards Hetty Walkiria

$4 USD in 40 days

5.0

(5 reviews)

2.0

@azizulhaquem7

Honest and professional Article Writing & Copy Typing Expert. Thanks for opening to my profile. I am professional Article Writing & Copy Typing. I Have 2 Years Experience in this sector. I am also Good Article Writing & Copy Typing Expert. I have a strong team. If Yours Project is bulk. Then don’t Think how can handle it. I cane do it with my team. Client satisfactions is my main objective. My aim to make my provider happy with the use my skills and honesty. My skills are.......  Article writing.  Article rewriting.  writing.  content writing.  translation.  Copy writing.  copy typing.  Report writing.  Book writing.  content writing.  Microsoft offce.  Microsoft Power point.  Microsoft Excel.  Microsoft Word.  E Book Writing .

$5 USD in 40 days

0.0

(0 reviews)

0.0

@latiefdul32

I am late. and it looks like I am interested in this job Even though I only had a high school education, believe me, if you give me a job opportunity. I will give you results that are far from what you can imagine. thank you

$4 USD in 40 days

0.0

(0 reviews)

0.0

@limonh580

i am interest for doing you job, and i am doing my best for take your regard. i know i am new but am not new for doing freelancer. my work will judge me who i am

$4 USD in 25 days

0.0

(0 reviews)

0.0

@lightingenactics

It is very nice. First I think it doesn't work properly. But it is work properly. So you can work here and earn money.

$9 USD in 12 days

0.0

(0 reviews)

0.0

@vvpremnath07

Perfect at timing best experience in translating cheap rate good work I will complete your work in less time (quick)and easy perfect translating language

$4 USD in 2 days

0.0

(0 reviews)

0.0

@ebudemurphy

Bonjour. Je suis EBUDE mais mes amis et ma famille m'appellent E.B. Je viens du Cameroun (un pays où l'anglais et le français sont les langues nationales) Une fois que j'ai lu votre article, je n'avais aucun doute que je ne serais pas en mesure de livrer. Consultez la description de mon profil et vous saurez que je suis plus que prêt. Mettons-nous au travail dès que possible. Hello there. I am EBUDE but friends and family call me E.B. I am from Cameroon(a country where English and French are the national languages) Once I read your article, I had zero doubts I won't be able to deliver. Check out my profile description and you will know i am more than ready. Let's get to work ASAP.

$8 USD in 63 days

0.0

(0 reviews)

0.0

@mahabasse

Hello , I'am Native French speaker with excellent English, I have more than 13 years of expérience in customer service, Sales and marketing, Technical support, for many know compagnies lik Microsoft, Cisco, Lenovo, Auto disk and more, I was also managing à team of customer service with Expédia Canada. During that time i ve developed à strong communication skills and impeccable Phone, mails, chat manners and tbe ability to resolve issues and mémorisé an entire line of company products. If you are looking for a very committed calibre. Please contact me. Best Regards

$16 USD in 40 days

0.0

(0 reviews)

0.0

@Fhedfi

Dear Sir/Madam, I'd like to express my interest in your website and the available position for "Customer Support " so In this message, I want to express my high motivation to get a work opportunity on your website as I have experience in the same job field for two years. If you want to know me more, feel free to ask me anything you want. Regards, Fahmi Hedfi

$5 USD in 40 days

0.0

(0 reviews)

0.0

@traceisme

Good day! I'm Thierry, I graduated in sciences, major mathematics. My native language is French, I'm fluent in English and I speak conversational Spanish. I really like your project and I would love to work with you. I'm a virtual assistant who worked with some E-commerce companies, software/hardware companies, tutoring websites, investment companies, courier companies and others. I was answering customers queries through Calls, Live chat, Emails, Tickets and also checking in the CRM for the customer's account. My internet is the fiber optic(25mbps), I have AVAST VPN, I own a noise canceling headset(Logitech). I live alone in a very quiet area. I'm good with technology, I'm an easy learner, a team player, a team leader and I am always focused on my goals. If you consider me, it will be a great honor and I will provide the best service. Waiting for your reply. Thank you.

$7 USD in 40 days

0.0

(0 reviews)

0.0

@alihonouemilien

Hello, My name is Emilien, I am an expert in customer service management. I have more than 5 years of experience in online store management. I have gone through the details of your work with care and through my experiences, I can assure you that I will be able to effectively meet your expectations. I am French speaking. Mother tongue French / English Written. I answer customer emails on Gmail and Shopify. I have a good command of Shopify at my fingertips. I respond accurately to requests such as order tracking, address changes, order cancellations or modifications, problem resolution and refunds. I have strong sales skills and good communication skills. I work in a very professional manner. I am a serious person, always very responsive and I always meet work deadlines when I accept an assignment. I am available immediately and I can work according to your requirements, I will have no difficulty adapting to jet lag if necessary. I am a fairly responsible, dynamic, sociable, patient, precise and goal-oriented person. I am a fast learner and I am always ready to learn. I am very passionate about professionalism in my work and I will be delighted to develop your valuable business with you in the long term. Please contact me to discuss this project further or hire me directly. Yours sincerely,

$5 USD in 40 days

0.0

(0 reviews)

0.0

@Jafds

What makes me the best candidate on this project is precisely the fact that I am: • Very punctual • extremely helpful • I perform all services carefully • And I love helping people

$5 USD in 40 days

0.0

(0 reviews)

0.0

@darelamen39

Hi, I'm Talel , I speak English and French fluently, Arabic is my native language and i speak primary German. My degree is in hospitality, i'm interested in your offer and it suits me perfectly. i'm open for further discussions . Thank you

$5 USD in 40 days

0.0

(0 reviews)

0.0

@jessica18L

Hello, if you need an experienced, reliable customer support worker, don’t look elsewhere! About me: - French Native Speaker, fluent in English and Spanish - Master’s degree in digital marketing, Linguistic consultant for 4 years - More than 1000 pages translated in French/English (blog articles, websites, business plan) + 20h of audio files transcribed from English to French - 3 years as a virtual assistant (French and English) I can start working for you immediately and I can assure you that the job will be done correctly and completed on time. Let me know if you would like to discuss anything further with me. Best regards,

$5 USD in 40 days

0.0

(0 reviews)

0.0

@agbahoundojocely

Hello, Thanks for your invitation. My name is Jocelyne and I am native French speaker, I specialized in customer service, I just went through the details of the job carefully. I can assure you that I will be able to meet your requirements. I have a perfect command of customer service and most of the tools essential for this job. I do it in a very professional manner and I am always very responsive and always meet deadlines when I accept a mission I am available immediately and I can work every day, Monday to Saturday, I will have no trouble adjusting to the time difference as I am in GMT + 1. I am a dedicated, goal-oriented and precise person. I am a quick learner and always willing to learn, I care about customer satisfaction and the quality of my work. I am open to any negotiation. Please visit my profile and give me a chance to prove my ability, to complete your project at a fair price.

$5 USD in 40 days

0.0

(0 reviews)

0.0

@syedomer3567

We can provide experienced Bilingual French- English customer support agent as many as you want & Not for French only we can also provide Bilingual customer support agents in other languages as well. Let me know if interested.

$10 USD in 40 days