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Remote Desktop Services on my Windows Server 2016 suddenly stopped accepting connections both from inside the LAN and from the outside. Every attempt is immediately refused—no timeout, just a flat rejection—and this began out of the blue with no updates, restarts, or network re-configs beforehand. I need someone who can jump in, isolate the root cause, and restore full RDS functionality. Expect to work directly on the server (local console or alternative remote tool) and verify that users can log in again from internal IPs and through our existing external gateway. Troubleshooting may involve checking licensing, NLA, firewall rules, TLS settings, and the RDP listener, but I’m open to any avenue you deem necessary. Deliverable: a fully working RDS connection, confirmed from both network perspectives, plus a brief summary of what was fixed so I have a record for future reference.
Project ID: 40418349
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11 freelancers are bidding on average $35 USD for this job

Hi there, I understand RDS on Windows Server 2016 stopped accepting connections immediately (connection refused) with no recent updates; I will triage RDP listener, NLA, Licensing, TLS/RDP cipher settings, Windows Firewall and gateway NAT to restore access and confirm both LAN and external connectivity. - Verify and repair RDP listener and Terminal Services service, rebind certificate/TLS if needed and restore rdp-tcp listener state - Check and fix NLA, Remote Desktop licensing diagnosis and group policy settings; update licensing configuration if expired or corrupted - Validate firewall rules, inbound NAT on external gateway and test RDP from internal IP and external path; provide configuration snapshots - risk: backup checkpoint and staged, production-safe rollout with post-fix validation Skills: ✅ Windows Server 2016 RDS ✅ NLA / TLS / Remote Desktop listener ✅ Licensing troubleshooting / Group Policy ✅ Firewall / NAT / Gateway validation ✅ Production-safe rollback / post-deploy testing ✅ RDP certificate hardening Certificates: ✅ Microsoft® Certified: MCSA | MCSE | MCT ✅ cPanel® & WHM Certified CWSA-2 I am available to start immediately. Is this a live production server with active users right now? Best regards,
$30 USD in 1 day
7.0
7.0

My wealth of experience, spanning over a decade in the field of IT, has equipped me to tackle complex network and system challenges head-on. Your concern around the sudden termination of Remote Desktop Services (RDS) connections both within and outside your LAN is a priority issue that I am accustomed to handling. With my deep understanding of Windows Server 2016, network administration and security, I will work dynamically to uncover and resolve the root causes for you. I've frequently navigated RDS issues by meticulously investigating licensing, NLA, firewall rules, TLS settings as well as RDP listener. Hence, I can assure you that I'll leave no stone unturned during my troubleshooting process. Beyond proficiency with the technology specific to your project, I bring to table other impressive strengths such as my virtualization skills including experience with Microsoft HyperV. This aids me in having a 360-degree understanding while resolving system related issues. Moreover, my dedication and seamless availability ensure that projects are completed on-time and your server's health is restored without delay. My track record encompasses successful projects for both small-scale businesses and enterprise-sized corporations; this allows me to tailor solutions specifically to your needs while not losing site of best practice recommendations. Let's connect soon so we can get started on reviving your internetwork connectivity!
$30 USD in 1 day
7.3
7.3

Hi there, I have managed to solve complex RDS connection issues. I can isolate the root cause and apply required fix. Please message me to start. Thanks !
$50 USD in 1 day
5.9
5.9

As an experienced Full Stack and Infrastructure expert, I understand the critical importance of a seamless server system for your business operations. My proficiency in troubleshooting complex issues across multiple platforms and my deep knowledge of both Linux and Windows Server environments makes me the ideal candidate for this project. I have successfully resolved similar server access problems, including solving RDS connection issues, for various clients. My approach is not just about resolving immediate problems but ensuring long-term stability and functionality by identifying and addressing the root cause of the issue. I will methodically check all possible factors such as licensing, NLA, firewall rules, TLS settings, and RDP listener to restore your RDS functionality fully. Furthermore, my strong inclination towards building strong client relationships has resulted in high retention rates and consistent positive feedback. My goal is to offer long-term technical support for your business needs, making sure that you feel supported even beyond this project. Let's work together to bring your RDS connections back to life and equip you with comprehensive information about the fixes implemented for future reference!
$30 USD in 1 day
4.4
4.4

Hello, I’m an IT expert with over 20 years of experience in the industry. I hold certifications as a Cisco Certified Networking Professional (300-100 and 300-115), Linux Certified Professional (LPI 101, 102, 103), Red Hat Certified System Administrator, VMware Certified Professional (versions 4, 5, and 5.5), as well as being a Microsoft System Administrator/Engineer from 2003 to 2022 and AZ104
$50 USD in 1 day
3.9
3.9

Server issues can be quite stressful, especially when they strike unexpectedly and hamper your business operations. As an experienced software developer skilled in both Linux and Windows Server management, I understand the urgency of your situation and assure you complete resolution. Having worked extensively with Python & Django, I am confident in my ability to troubleshoot complex problems and RESTORE your RDS connection efficiently thereby minimizing downtime for your organization. My background in creating robust backend solutions and optimizing database performance would greatly benefit your project. In addition, my expertise in server security ensures that your RDS is protected against any future vulnerabilities. Moreover, I bring a broader perspective as an experienced DevOps Engineer which not only helps me repair the immediate problem but also equip the processes and systems for scalable, secure and efficient operation. Given this background, I am more than capable of isolating the root cause of your RDS access issue and providing long-term solutions for it. Let's work together to get your RDS up and running smoothly again!
$30 USD in 1 day
4.0
4.0

Linux and Windows system administration, I believe I'm the optimal candidate to tackle your RDS problem. My troubleshooting capabilities extend beyond mere surface-level diagnosis; rather, I specialize in identifying root causes effectively and implementing long-lasting solutions. Moreover, my proficiency in working with complex systems like Node.js and PHP stacks is a testament to my ability to understand and resolve intricacies within the RDS functionality. My dedication to leaving an accurate record for future reference would ensure that any fix I implement on your server would be thoroughly documented for seamless future troubleshooting, if necessary. Overall, my skillset and experience speak directly to your project's needs. I won't merely fix the Server 2016 RDS access issue; I'll work tirelessly to pinpoint the issue’s origin and provide a long-term resolution that ensures smooth operation for your organization. Thanks for considering my candidacy, and I look forward to efficiently restoring full RDS functionality!
$20 USD in 1 day
3.3
3.3

Hi there! You are dealing with a Windows Server 2016 Remote Desktop Services failure where connections are being actively refused, and the real challenge is not basic RDP setup, but identifying what abruptly broke the RDS listener, authentication layer, or firewall/SSL stack without any recent system changes. I recently handled a Windows Server RDP outage where sessions were being rejected due to a corrupted RDP listener configuration combined with NLA misalignment after a silent policy update. By inspecting TermService health, rebuilding the RDP-Tcp listener, correcting firewall rules, and validating TLS/NLA settings, we restored full LAN and external RDP access without requiring a full rebuild. I will access your server directly, diagnose the RDS stack (listener, licensing, NLA, firewall, and network bindings), restore stable RDP connectivity for both internal and external access, and ensure the fix is verified with successful login tests and a clear root-cause summary for future prevention. Check our work: https://www.freelancer.com/u/ayesha86664 Before I start, do you currently have any backup remote access method available (like iLO, VPN, or cloud console), or is this a single-point RDP lockout situation? I am ready to start — just say the word. Best Regards, Ayesha
$22 USD in 2 days
2.5
2.5

Hello, I have experience with Windows Server 2016 and Remote Desktop Services, having implemented secure access configurations and optimized session management for various applications. I can efficiently troubleshoot your RDS connectivity issue by verifying the RDP listener configuration, ensuring proper licensing, and checking firewall rules for any blocks that might have been inadvertently set. A compelling scenario would be to test connections using PowerShell commands to validate RDP settings, allowing for rapid diagnostics and resolution of issues. Let's discuss!
$30 USD in 1 day
2.0
2.0

Hello, I can quickly diagnose and restore your Windows Server 2016 RDS access by identifying the exact cause of the connection refusal (RDP listener, firewall rules, NLA, licensing, TLS, or network policy issues). I will systematically check both internal and external access paths, fix the underlying configuration problem, and ensure Remote Desktop Services are fully operational again. Once resolved, I will verify successful login from both LAN and external gateway to confirm stability. You will also receive a short summary of what was fixed for future reference. With strong experience in Windows Server, RDS troubleshooting, and network administration, I can restore access efficiently and safely.
$20 USD in 5 days
0.0
0.0

El Dorado Hills, United States
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Member since Nov 3, 2022
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