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Project Overview We are looking to develop a mobile application that enables individuals and organizations to resolve disputes efficiently through a structured mediation process, without going through lengthy legal procedures. The platform will allow users to submit cases, communicate with assigned mediators, share documents, and track case progress in a secure and organized manner. ⸻ Key Objectives * Simplify dispute resolution digitally * Enable secure communication between parties and mediators * Provide structured workflows for case handling * Ensure transparency and real-time updates ⸻ Core Features & Functional Requirements 1. User Management * User registration (email/mobile OTP) * Secure login & authentication * Profile creation and management * Role-based access (User / Mediator / Admin) ⸻ 2. Case Management System * Create and submit dispute cases * Add case details, description, and involved parties * Case status tracking (Open, In Progress, Resolved, Closed) * Case history and logs ⸻ 3. Mediator Management * Admin can assign mediators to cases * Mediator dashboard for managing assigned cases * Availability and scheduling system ⸻ 4. Scheduling System * Book sessions between users and mediators * Calendar integration * Rescheduling and cancellation options ⸻ 5. Communication Module * Real-time chat system * Audio and video calling functionality * Group communication (multiple parties + mediator) ⸻ 6. Document Management * Upload documents (PDF, images, etc.) * Secure document storage * Document sharing between parties * Version tracking (optional) ⸻ 7. Notifications * Push notifications * Email/SMS alerts * Case updates, reminders, payment confirmations ⸻ 8. Payment Integration * Secure online payments * Payment history and invoices * Support for partial/full payments ⸻ 9. Admin Dashboard (Web Panel) * Manage users, mediators, and cases * Assign/reassign mediators * Monitor activities and reports * Payment tracking * Content management ⸻ Platform Requirement * Android Application * iOS Application * Admin Panel (Web-based)
Project ID: 40409815
59 proposals
Remote project
Active 11 days ago
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59 freelancers are bidding on average ₹342,113 INR for this job

⭐️⭐️⭐️ Digital Dispute Resolution Platform (Mobile + Web + Admin) ⭐️⭐️⭐️ Hello, I have gone through your JD and understand you want to build a secure dispute resolution platform that enables users, mediators, and admins to manage cases digitally with structured workflows, communication tools, and payments. I will develop a scalable cross-platform system with strong security, real-time communication, and a clear case lifecycle management system designed for legal/mediation-grade reliability. • Role-based system (User / Mediator / Admin) • Case submission & full lifecycle tracking • Mediator assignment & dashboard • Scheduling system (calendar, reschedule, cancel) • Real-time chat (user ↔ mediator ↔ group cases) • Audio/video calling integration • Secure document upload & sharing • Notifications (push/email/SMS) • Payment gateway integration (invoices, partial/full payments) • Admin web panel (users, cases, payments, reports) • Audit logs & activity history • Secure authentication (OTP + email login) Let’s chat… Thanks
₹280,000 INR in 20 days
9.8
9.8

Hello, Your vision for a mobile application that streamlines dispute resolution through structured mediation is compelling. I understand the need for a secure platform enabling seamless communication, document sharing, and real-time case tracking to avoid lengthy legal processes. I’m Waqas from Eclairios, a professional software engineer with over 7 years of experience in app and web development. I have successfully completed 128 projects, earning a 5.0 rating from satisfied clients. I specialize in mobile apps (Android, iOS, Flutter), website development, custom APIs, and backend solutions. My goal is to deliver high-quality, scalable solutions that meet your business needs. Why hire me? ★ 100+ Projects Completed with 5-star rating. ★ 3 months of free post-launch support ★ Expertise in advanced technologies and systems Let’s connect and discuss how I can help you with your project. Best regards, Waqas
₹306,680 INR in 7 days
8.4
8.4

Good to see this project, I will deliver the Android and iOS apps along with the web-based admin panel — covering case submission, mediator assignment, real-time chat with audio/video calling, document management, and payment integration. For the communication module, I will architect it using WebSocket channels scoped per case, so each dispute has its own encrypted room where parties and the assigned mediator exchange messages, documents, and call links. This keeps conversations isolated, auditable, and easy to export as case logs — which matters when dispute outcomes need a verifiable record of all interactions. Questions: 1) Do you have a preferred tech stack — native (Swift/Kotlin) or cross-platform (Flutter/React Native)? Looking forward to your response. Best regards, Kamran
₹278,729 INR in 30 days
8.5
8.5

Hi there, We have thoroughly reviewed the requirement, and the flow is quite clear — this is essentially a structured dispute resolution platform where the main focus is case management, secure communication, and controlled mediation between users and assigned mediators. Since this is a workflow-heavy system with multiple roles (User, Mediator, Admin), we will start with defining the core architecture first — how cases move from submission → assignment → mediation → resolution — so everything stays clean and scalable as the platform grows. Then we will build the mobile apps (iOS + Android) along with the admin web panel, making sure all modules like case tracking, scheduling, chat, document sharing, and payments are properly connected in one system with role-based access and real-time updates. We will also ensure the system is secure and structured properly for sensitive data handling, especially for chat, documents, and case history, since confidentiality is a key part of this platform. We have few questions Do you already have a defined mediation workflow or should we design the process flow as well? Should audio/video calls be built from scratch or integrated via a third-party SDK (like Twilio / Agora)? Do you want MVP first or full system in one go? We would request to connect once to discuss in detail, and once aligned we can also share a proper technical breakdown document. Thanks, Rahul A.
₹260,000 INR in 43 days
8.0
8.0

Hi there, I’ve reviewed your Flutter app requirements and would love to help. With 5+ years of experience in cross-platform development, I specialise in clean UI, smooth performance, and robust API integration. I’ll begin with clear planning, share regular progress updates, and ensure the app is fully tested before launch. Let’s connect to discuss your vision — I’m ready to get started! Best, Bhargav Flutter Developer | Android & iOS Expert
₹250,000 INR in 7 days
7.1
7.1

Hi there, I have read your project requirement. You need a secure mediation platform with mobile apps (iOS & Android) and a web-based admin panel, enabling users to create dispute cases, communicate with mediators, manage documents, schedule sessions, and track progress with real-time updates. We can develop this using Flutter for a single codebase across iOS and Android, along with a scalable backend (Node.js or PHP with REST APIs). The platform will include role-based access, real-time chat, audio/video calling integration, document management, scheduling, notifications, and secure payment integration. The admin dashboard will provide full control over users, mediators, case workflows, and reporting, with a clean and modern UI focused on usability and transparency. A few quick questions to proceed: ============================ Do you prefer third-party services for video/audio (e.g., WebRTC/Twilio) or a custom implementation? Which payment gateway would you like to use (Stripe, Razorpay, etc.)? Will there be multiple admin roles with different permissions? Do you require compliance features such as audit logs or legal record tracking? Best Regards, Srashtasoft Team
₹395,000 INR in 35 days
7.1
7.1

As a seasoned professional in AI & Embedded Systems Engineering, I possess a wealth of experience building robust and intelligent digital products that seamlessly integrate hardware, firmware, cloud, and mobile applications, all of which are essential to delivering your project requirements. My proficiency in front-end/backend (iOS/Flutter, Android/Java/Kotlin) development aligns perfectly with realizing your vision for the mobile app. I have a deep understanding of API development, which will be pivotal in creating seamless communication between users, mediators, and admins. My expertise spans across different areas crucial to this project from user management to payment integration. This includes crafting secure logins with role-based access control to ensure sensitive case data stays safe where it's supposed to be. I’m well aware of the significance of notifications, especially in a mission-critical application like this one. With my skills and knowledge, I can efficiently design push notifications that provide real-time case updates ensuring no vital information slips through the cracks.
₹425,000 INR in 45 days
6.5
6.5

--- Cross-Platform Dispute Resolution Platform (Mobile Apps + Admin System) --- Experienced full-stack mobile developer available to build a secure, scalable dispute mediation platform designed for structured case management and real-time collaboration between users, mediators, and administrators. Key Features: Role-based system (User / Mediator / Admin) with secure authentication, case submission workflows, status tracking (Open → In Progress → Resolved → Closed), and full audit/history logging for transparency. Includes real-time communication module (chat + optional audio/video), scheduling system with calendar-based booking, document management with secure uploads and sharing, and integrated notifications (push/email/SMS) for case updates and reminders. Admin web dashboard for full operational control including mediator assignment, case monitoring, payments tracking, reporting, and content management across a unified backend supporting Android, iOS, and web panels. Thanks
₹250,000 INR in 15 days
5.9
5.9

Hi, I am an IITian , worked at fortune 500 companies. I will make it a reality for you. With 7+ years of experience I can develop a crossplatform mobile application using Flutter with Firebase backend, secure authentication, and realtime features to enable seamless communication between users and mediators. Kindly click on the chat button so we can discuss and get started. Will share you my prior projects done and my resume too. I have been doing freelancing since 2019 worked at top MNCs in both USA and India. Lets connect
₹250,000 INR in 7 days
5.3
5.3

Hello, I will build your mediation platform as iOS + Android apps and a web admin panel, covering case submission and tracking, mediator assignment with calendar booking, real-time chat with audio/video calls, secure document sharing, and payments, all under role-based access for User, Mediator, and Admin. For the video calls and document handling, I will use Agora or LiveKit for low-latency 1-to-many sessions and store documents in encrypted S3 with signed URLs and audit logs. That keeps mediation sessions confidential and admissible if anything is later disputed. Questions: 1) Which payment gateway is preferred (Razorpay, Stripe, or other) and is GST invoicing required? 2) Should video sessions be recorded automatically, or only on consent? 3) Are mediators internal staff, or do external mediators self-onboard with KYC? Looking forward to your response. Best regards, Faizan
₹300,000 INR in 7 days
5.6
5.6

Project: I see your need for a mobile application that streamlines the dispute-resolution process, and I believe my experience as a Full Stack Web and Mobile App Developer can be of immense value here. I have solid experience in React Native and Laravel, the perfect blend to build robust, efficient, user-friendly applications---just like what you require. Over my 5-year career, I’ve created scalable solutions focusing equally on both back and front-end development. With respect to your project objectives, let’s talk about simplifying dispute-resolution through digital means—I understand how critical this is. My proficiency in document management, real-time chat systems, and secure payment integrations can ensure smooth case submission, sharing of documents with involved parties, real-time updates for all users (mediator or otherwise), secured virtual communication for the resolution process with audio/video calling capabilities. Appropriate scheduling between mediators and parties is also crucial to this kind of app. Rest assured – I’ll integrate calendar options, allow rescheduling/cancellations as needed while giving adequate notifications for the same. Plus, leveraging my skills in API integration and database management will reinforce the transparency and accountability in your app. My work is known for being clean, maintainable and delivering on time. Let’s join hands and turn this project into a resourceful solution for efficient case handling.
₹375,000 INR in 7 days
5.2
5.2

Hi, We can definitely deliver this and have prepared a roadmap for your project. Can we connect to discuss in detail? I carefully read your job description and have strong expertise in building secure, workflow-driven platforms with real-time communication. With 13+ years of experience, I personally handle projects with my team to deliver scalable mobile and web solutions. We specialize in React Native/Flutter, Node.js/Python, PostgreSQL, real-time chat (WebSockets), video/audio integration, secure document handling, and payment systems. We understand challenges like data security, role-based access, real-time communication, and structured case workflows at scale. Estimated timeline: 6–8 weeks. Looking forward to hearing from you.
₹375,000 INR in 45 days
5.2
5.2

Hi, I’m Karthik from Resonite Technologies with 15+ yrs building **secure workflow-driven mobile apps and legal/CRM systems**. Your mediation platform requires **structured case workflows + secure communication**, which we’ve delivered for similar dispute-management and service platforms. **Proposed Solution** • Mobile: Flutter / React Native (Android + iOS) • Backend: Node.js (NestJS) or Python (FastAPI) • DB: PostgreSQL + Redis • Realtime: WebSockets (chat), WebRTC (audio/video) • Cloud: AWS/Azure (secure storage, scaling) **Core Modules** ✔ User & role-based access (User/Mediator/Admin, OTP auth) ✔ Case management (create, track status, history logs) ✔ Mediator dashboard + assignment + availability ✔ Scheduling (calendar, booking, reschedule) ✔ Communication (chat, group, audio/video calls) ✔ Document management (secure upload, sharing) ✔ Notifications (push/email/SMS) ✔ Payments (Stripe/Razorpay, invoices) ✔ Admin web panel (full control, reports) **Security** Encryption, role-based permissions, audit logs—critical for legal workflows. **Timeline** MVP: 6–8 weeks | Enhancements: +2–3 weeks **Experience** Built legal-tech, workflow automation, and communication-heavy apps with real-time updates. **Deliverables** ✔ Android + iOS apps + Web admin ✔ APIs + documentation ✔ Deployment + 30 days support Happy to demo similar platforms. Best regards, Karthik Resonite Technologies
₹499,990 INR in 7 days
4.0
4.0

I’m pleased to submit my proposal for developing your dispute resolution mobile application. With solid experience in building secure, scalable mobile and web platforms, I can deliver a solution that streamlines mediation processes while ensuring reliability and transparency. I have worked on applications involving user authentication, role based access control, and structured workflow systems similar to your case management requirements. I can design and develop intuitive Android and iOS applications along with a powerful web-based admin panel that enables full control over users, mediators, and case activities. My expertise includes implementing real time chat, audio/video communication, secure document handling, and integrated scheduling systems with calendar support. Additionally, I have experience integrating payment gateways, push notifications, and robust backend architectures that support high data security and performance. I focus on writing clean, maintainable code and creating user friendly interfaces that enhance engagement and efficiency. I would be glad to collaborate with your team to build a secure, scalable, and user-centric mediation platform, and I can share my CV and relevant project experience upon request.
₹375,000 INR in 7 days
2.4
2.4

With over a decade of experience in mobile app development, particularly in iOS and Android, I am confident that I can deliver a robust, user-friendly, and secure app to meet your specific needs. My background includes comprehensive knowledge in PHP and web development which will come into play when designing the admin panel for your project. Additionally, I am well-versed in User Interface and Information Architecture design, ensuring the final product is both aesthetically pleasing and highly intuitive for all users. My proficiency in utilizing calendar integration along with audio and video calling functionalities will certainly aid in developing the scheduling and communication system effectively. Not to mention, my understanding of document management systems and version tracking is another added advantage you would not want to miss out on. Furthermore, given my previous experience working on similar projects involving complex databases, I am confident in delivering a solution that guarantees reliability, security, and real-time information sharing. With my skills warding off lengthy legal processes becomes a reality paving the way to efficient dispute resolutions. Thank you for considering me for this vital project; I look forward to the possibility of working together to revolutionize the way disputes are resolved digitally through this new application.
₹375,000 INR in 4 days
0.0
0.0

Hi, I can develop your dispute resolution platform as a secure, scalable system across Android, iOS, and Web with a strong focus on real-time communication and structured workflows. My approach: • Flutter for mobile apps (single codebase, smooth performance) • React for admin web panel • Node.js backend with REST APIs + WebSockets/Firebase for real-time updates • Modular architecture to support future scaling Key features: • OTP/email authentication with role-based access (User/Mediator/Admin) • Case management with status tracking, logs, and full history • Mediator dashboard with assignment, availability, and scheduling • Booking system with calendar integration • Real-time chat + audio/video calls (WebRTC/Agora) with group support • Secure document upload, sharing, and storage • Notifications (push, email, SMS) • Payment integration (Stripe/Razorpay) with invoices Admin panel: • Manage users, mediators, cases, payments, and reports Deliverables: • iOS & Android apps • Web admin panel + backend • Full source code with documentation • Deployment + handover support Let’s discuss timeline and milestones. Thanks
₹275,000 INR in 7 days
0.0
0.0

With over a decade of experience, I have developed a skill set that perfectly aligns with your needs. At Multi-Concept India, we have built enterprise applications using RESTful APIs, PHP, and Node.js similar to the task handling app you describe. We understand the need for secure communication systems, user management workflows, and document management structures that maintain transparency and accountability. Our forte lies in the effective implementation of complex functionalities like booking systems, real-time chat/audio/video calling, version tracking, and calendar integration--all crucial features for your dispute resolution platform. This is proven by our successful integration with multiple external tools and gateways in previous projects. Moreover, as a company that blends creative design with solid technical expertise, we will ensure your mobile app has a clean and intuitive UI/UX design coupled with high-performing backend systems. In summary, by choosing me and Multi-Concept India for your project, you gain access to over 12 years of exceptional web development experience whose work not only tells opportunities to build digital experiences that look stunning but also ensures they work flawlessly and scale effortlessly. I am dedicated to delivering precisely what my clients envision while incorporating my penchant for creativity as well as high-quality frontend (React.js) and backend (Laravel) coding.
₹250,000 INR in 7 days
0.0
0.0

Hello, We have extensive experience building secure, workflow-driven platforms and can deliver your mediation app with high scalability, privacy, and seamless UX across Android, iOS, and Web Admin Panel. Our Approach: We will design a structured dispute-resolution ecosystem with role-based access (User/Mediator/Admin), ensuring smooth case lifecycle management and real-time collaboration. Key Deliverables: ✔ User Management with OTP authentication & secure login ✔ End-to-end Case Management (creation, tracking, logs) ✔ Mediator Dashboard with assignment, scheduling & availability ✔ Smart Scheduling with calendar integration & reminders ✔ Real-time Chat + Audio/Video calling (WebRTC based) ✔ Secure Document Management with access control & storage ✔ Push/SMS/Email Notifications for updates & reminders ✔ Payment Gateway Integration (Stripe/Razorpay) with invoices ✔ Powerful Web Admin Panel for full system control & reporting Tech Stack: Flutter / React Native (Mobile), Node.js / FastAPI (Backend), WebRTC, PostgreSQL, AWS/Azure cloud (secure & scalable). Why Resonite? ✔ Proven experience in SaaS, CRM & workflow platforms ✔ Strong focus on security, performance & compliance ✔ Clean UI/UX with intuitive user journeys ✔ On-time delivery with clear communication We can deliver an MVP in 6–8 weeks, followed by enhancements. Happy to share similar work demos. Let’s connect to discuss your vision in detail. Best Regards, Resonite Technologies Team
₹495,000 INR in 7 days
0.0
0.0

Pune, India
Member since Jul 18, 2020
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