I am looking for several people who will be available to chat with customers for several hours each day via our live chat feature on our website.
You will need to have:
- good customer support skills or ability to remain positive
- ability and willingness to learn about our products
- ability to problem solve in the chat (rather than just escalating things up the pipeline to the other team members)
- experience with Shopify
- availability during the rush period on the United States Black Friday/Cyber Monday weekend