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Quality Assurance/Customer Service Virtual Assistant

$5-9 USD / hour

Closed
Posted over 4 years ago

$5-9 USD / hour

Verifying new customers information and entering data into system and assuring that all information is accurate in spelling and all info. Handling Customer service calls and tickets and resolving them in a professional manner. You must have very clear speaking English with NOT a strong accent that makes it difficult to understand you. All customers are USA based only. You must also have a solid and stable internet connection and be able to work behind a VPN if you are not in the USA.
Project ID: 22292165

About the project

27 proposals
Remote project
Active 4 yrs ago

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27 freelancers are bidding on average $6 USD/hour for this job
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Hello, I have 8 years of customer support experience. I handled an online traffic school support line (U.S company), an online tobacco company sales support line (U.S company), internet service provider technical support line (an Australian company). I have all the basic requirements to handle support lines like reliable and high-speed internet connection and able to use a VPN. Allow me to introduce myself on the phone.
$5 USD in 40 days
5.0 (2 reviews)
6.6
6.6
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Hi I'm willing to offer you my services for the position of Virtual Assistance. I have several questions i would like to discuss. Please message me so we can discuss further. Thank You, Fahd Saeed
$9 USD in 40 days
5.0 (19 reviews)
6.3
6.3
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Hi, -I am Haresh, having 10+ years of experience in Software Testing Industry . - Having unique blend of knowledge in Quality Product Delivery, Processes Management, Functional testing, Integration and regression testing, which help me to take the Quality of the software to the next level. . - Hands on experience on testing Desktop, Web Based, Mobile application and Mainframe based application. - Hands on experience on automation testing tools on selenium webdriver, jmeter, Appium, nodeJs, selenium with freamwork etc.. - Thorough understanding of Product Delivery Life Cycle, Software Testing Life Cycle and Software Development Life Cycle. - Well conversant with writing Test plan,Test Cases, Release Note and Product Health Report. - Worked in various domains like Finance, Retail, Web Portals, TV and Setup box, Life Insurance, ERP system etc. - I do have require mobile devices to test mobile view or applications like android and iOS applications. - I have hands on experience with git,svn,postman,MSSQL Server. - Kindly review my profile and let me know you view over the same. Thanks. Haresh
$7 USD in 40 days
4.8 (14 reviews)
5.0
5.0
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Hi I am an VA and i like to express my interest regarding this project. I am a graduate of Communication Arts and has been practicing Admin. skills both office-based and online-based. Currently I have been working as a VA (main role includes CRM)and Data Entry Specialist. Looking forward to hear from you.
$6 USD in 20 days
5.0 (3 reviews)
4.4
4.4
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Dear Sir / Mam, In relation to the job post, I Pratik Saraogi consider myself to be an ideal candidate for the position. I have been associated with BPO / Call Center industry for almost 9 years now where I have explored many verticals like Inbound & Outbound telemarketing ( B2C & B2B ), Customer Service & support, appointment setting, lead generation, VA jobs, debt collection & consolidation, merchant cash advance etc. I am absolutely fluent in English ( both written & spoken ) and completely proficient in computers. I am technically pretty sound and have worked with various CRM's like SugarCRM, Hubspot etc. to name a few. I have very good knowledge in MS WORD, EXCEL and POWERPOINT and a typing speed of approximately 40 to 45 words per minute. I am professional, punctual and dedicated towards my work. I am someone who is a fast learner and result oriented. I am ready to be interviewed in order to showcase my skills and qualities with an assurance that if hired I would always live up to the employer's expectation. I am ready to start as soon as possible with an availability of more than 40 hours a week. Looking forward to hear from you soon! Thanks and Regards, Pratik Saraogi
$10 USD in 40 days
5.0 (5 reviews)
3.9
3.9
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Hello I have all the skilled and i can do all the new customers information and entering data into system and assuring that all information is accurate in spelling. Handling Customer service calls and tickets and resolving them in a professional manner. I have a vpn. please come in caht to discuss mroe, thanks
$5 USD in 40 days
5.0 (2 reviews)
3.0
3.0
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As i am having experience of 14 Years in QA Profile and Till now i have Tested Many Web Application and Many Mobile Application So have great Vision Towards Testing. So i will give you best Quality Bugs and will prepare Best Bug Report which will be very useful to developer to resolved bugs with proper Steps, Screenshot and Necessary Details. So please let me know if it suits to your requirement Let me know if you required any more information from my side Hope to get favorable reply from you.
$7 USD in 40 days
5.0 (4 reviews)
2.3
2.3
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Hello! I'm an English speaking VA and I've worked as a customer service representative for different employers I. different industries. I'll be more than happy to join join team. Do you have any questions for me? Please don't hesitate to ask. Kind regards, Chris.
$8 USD in 40 days
5.0 (1 review)
0.9
0.9
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hello there,I am an engineering student .I have good communication skills ,I am hard working and punctual guy. I will make sure that all my data will be accurate as well as I will be submitting my work on time. I will give my very best to complete my given tasks.I promise I wont let you down.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I believe that I am the best candidate for this position because I have a lot of experience in these fields of work. I am dedicated, hard-working and a true people person who will do her best to accomplish the best results possible.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am expert in customer service and data entry. My command of English is very clear and anyone can understand. I have very good Excel data entry experience with no spelling error. I finish my task on time always no matter what. I can anticipate the need of my client and try to give the value service which you pay for me. I am friendly and suggestive person who have proper knowledge of computer programs like Microsoft office. I am content writer and article writer too. I do proofreading too. Your satisfaction is my promise.
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I worked in the Data Entry for 1 year. I have worked at Etisalat Corporation as a customer service agent for 1 year. Through this position, I have helped customers with complaints and questions. I have managed large amounts of messages. I achieved 8 in the IELTS.
$5 USD in 1 day
0.0 (0 reviews)
0.0
0.0
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Hi, Good day, I am Maria. I have 12 years experience in the BPO industry and was recently a part of American Express OPEN. I just recently started freelancing but I am an expert in customer service, email managment and data entry. I can work on night shifts and have been longing to help business owners just like you. Hope to hear back from you soon. Regards, Maria
$6 USD in 5 days
0.0 (0 reviews)
0.0
0.0
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i have 10 years experience in testing i have testing certificates ISTQB foundation level, Test Analyst and Agile tester.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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I am a successful Customer Service Professional with 14 years of extensive experience providing a world class customer service.
$5 USD in 30 days
0.0 (0 reviews)
0.0
0.0
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Hi, I am a representative of a BPO company based here in the Philippines. We are currently looking for clients whom we can offer our services. Our main goal is to make our clients save money on manpower and resources. We have a pool of agents that are trained and experienced in different verticals such as customer support, virtual assistant, email handling and administrative work. We are a company that believes in the importance of reputation, ours – by protecting and uplifting yours as we have a complete understanding of the demands and even the volatility of this global workplace. Our advantage: Experienced agents - our agents here have been in BPO industry for more than 3years Fiber optic connection with 200 Mbps upstream and 200mbps downstream with back up Back up power supply for a hassle-free operation I am looking forward to hearing from you. Regards, Herman Dana Jr. Client Relations Manager Quonex BPO
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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My name is Josef Karl Garcia and I am the Director of Operations from VMJTN Outsourcing Solutions Inc. We are a BPO center in Angeles City, Philippines and would like to take this opportunity to discuss our offered services. I would be delighted to speak with you soon!
$8 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hello, > I have been working with US Doctors as Medical Biller and Virtual Assistant for last 13 years. > Have very good knowledge of working on MS Office and PDF. > I used to call Doctors, Patients, Adjusters and Insurance rep so accent will not be an issue. > I have very good internet connection as well. > I have my own US number so contacting will not be an issue. > Currently working on EST but can manage other time zones as well. Waiting for your response to discuss more about your project. Thank you,
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Hi there, I see your need for a customer service virtual assistant and I would like to extend my hand in achieving your goals. My experience in the customer service industry spans 10 years with two years as a quality specialist. I understand the need for data accuracy and would do the same with your business. Let us connect so we can further discuss the details and scope of work. Regards, Chris
$5 USD in 40 days
0.0 (0 reviews)
0.0
0.0
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Positive phone skills, excellent listening skills, strong writing skills. Fluent in spoken and written English. Handling Customer service calls. Offering information, solutions and counselling to customers regarding the company’s services. Able to work behind a VPN to treat USA clients from any location.
$7 USD in 40 days
0.0 (0 reviews)
0.0
0.0

About the client

Flag of UNITED STATES
Pompano Beach, United States
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Member since Aug 1, 2019

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