We are looking for a virtual assistant with a focus initially on customer service to give our customers and members a great "experience".
Some of the job functions include but are not limited to:
-Replying to and resolving customer support issues via email
-Occasional returning voicemail and phone calls from clients
-Securing payments and processing refunds
-Ensuring paid members have access to paid material
-Routine customer access audits
-Reporting on churn, cancellations and monthly member subscription growth
-Customer service via social media management
-Ensuring customers are valued
-Collecting testimonials from our clients
-Social Media assistance and topic research (Facebook, Instagram, Youtube)
21 freelancers are bidding on average $182 for this job
Hi there, please leave a message on my chat so we can discuss the budget and deadline of the project. I have read your project description and i'm confident i can do this project for you perfectly. Thanks .
My objective is to deliver an excellent service to meet up with your desire expectation with your work by using my experience of last 5 years and the relevant skills to come up with the desired results for this task.
Hey Sir/Madam, I have seen your project details and I can deliver the specified requirements to the best of my abilities and time constraints. Looking forward to hear from you.
Hi, I'm looking for a job like his. I've experience with this type of jobs and I woul like the opportunity to work with you. Also I have a lot of free time to complete the tasks.