Hi, Thanks for your posting!
This is vasilatos. I have looked through your posting and fully understood your concerns.
As a senior digital platform full-stack developer, I specialize in ITSM processes, strategies and ITIL frameworks.
In the posting, you mentioned about the responsibilities in the several ITSM processes on the Digital AMS platform, and then
through the strong experiences with ITSM processes & strategies of the enterprises, I do support the all IT serivces and process for focusing on the core values of the business and covering issues and challenges in the customer-facing solutions.
As a senior sw architects and technical advisors, I have contributed building the several platforms and continual improvements from MVP to the successful scenarios, and applied the ITSM standards such as ISO 20000 and ISO 27001, have deep knowledge and theories on them.
Surely, Make sure that my experiences will be helpful for the Continual improvement of business IT environments, increasing business core values, and implementing the exact processes and rules on the digital platforms
plz contact me, hope you share the details
Looking forward to your positive response
Regards