Dispute Resolution Service
The Dispute Resolution Service allows you to contest the return/release of Milestone Payments that are still on hold (those that are not yet released) in the event that your project does not go as planned. This is accomplished by opening a dispute.
In all circumstances, we encourage you to resolve project issues or disputes between yourselves rather than use this service. It is provided only as a last resort should you be unable to reach an agreement.
Read more about our Dispute Resolution Service here.