How may we help you?

What is the Transaction Information Icon?

There may be times we get confused when we look at our Transaction History.  You might have looked at some of the charges and asked yourself, “Where did this come from?”

We now have a feature in the Transaction History that will surely make it easier for you to understand it. Introducing the Transaction Information icon.

With this new feature, you can now make enquiries about your transactions. Each transaction now has a little question mark icon beside it. Clicking it will bring up a dialogue box that describes what the transaction was for.

 

Inside the dialogue box, you will see the Visit Support HQ button. If you have further questions about the transaction, just click the button and it will redirect you to this article. Scroll down the page, and chat with our Live Support or Submit a Ticket regarding your transaction concerns.

We hope this will help you out in sorting each of your transactions on Freelancer.com!

Was this article helpful?