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$8 USD / hour
Flag of PAKISTAN
lahore, pakistan
$8 USD / hour
It's currently 3:51 PM here
Joined November 19, 2009
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Ali Z.

@Gabriel15

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$8 USD / hour
Flag of PAKISTAN
lahore, pakistan
$8 USD / hour
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Expert customer service & administration services

I have over 10 years of experience in Pakistan's Leading BPO companies such as TRG, IBEX Global, DGS, Abacus Consulting, Ovex Technologies, I2c inc. and I've excelled in customer service and administration being capable to provide reliable customer support services with an excellent standard of written and spoken English, customer retention focus, quick response time.

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Portfolio

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Experience

Customer Support Executive

IBEX Global
Feb 2014 - Present
Inbound sales US based project

Operations Supervisor

INFORMATION PROCESS SOLUTIONS (IPS)
Feb 2017 - Feb 2018 (1 year)
My roll as Operations supervisors to oversee all activity of a specific department or area in a company. observe and analyze overall efficacy of the department and ensure things are moving smoothly. I used to report directly to the director of the department

TransData.Biz Customer Support Executive

BPO
Jan 2016 - Feb 2018 (2 years, 1 month)
Customer Service Executives are required to answer incoming calls from customers for various reasons- take orders, answer inquiries, resolve complaints and provide information. Customer Service Executives can be hired by ITeS companies and work for their clients, or by companies themselves.

Education

B.A

University of the Punjab, Lahore, Pakistan 2002 - 2006
(4 years)

Qualifications

Business-to-Business Sales

LinkedIn
2019
By continuing to learn, I have expanded your perspective, sharpened my skills, and made myself even more in demand.

Coaching Skills for Leaders and Managers

LinkedIn
2020
By continuing to learn, I have expanded your perspective, sharpened my skills, and made myself even more in demand.

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