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$10 USD / hour
Flag of UNITED ARAB EMIRATES
$10 USD / hour
It's currently 8:34 AM here
Joined March 26, 2024
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Amila Ishanthi

@Ishakumi

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$10 USD / hour
Flag of UNITED ARAB EMIRATES
$10 USD / hour
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Expert in photo editing, data entry, excel & more

Bringing a multifaceted background with over a decade of experience in hospitality management, coupled with proficient skills in graphic design, content writing, and data management, I am a dynamic professional adept at driving operational excellence and creative projects. My career is highlighted by leadership roles in prestigious establishments such as the Presidential Palace UAE, where I honed my abilities in event coordination, property management, and delivering superior customer service. Equally, my skills extend to graphic design, Photoshop, Excel, data entry, and comprehensive research and writing abilities, enabling me to offer versatile solutions. With advanced degrees in Business and Hospitality Management, I blend strategic insight with practical expertise to contribute significantly to projects requiring meticulous planning, creative vision, and exceptional execution. Committed to excellence, I seek to leverage my diverse skill set to deliver outstanding results in a freelance capacity, ensuring high-quality outcomes that meet and exceed expectations.

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Experience

Assistant Property Manager

Sinyar Hospitality
Mar 2019 - Present
As an Assistant Property Manager at the Presidential Palace UAE, I manage comprehensive facility operations, ensuring top-notch service and client satisfaction. My duties encompass overseeing restaurant operations, quality checks, staff coordination, and maintenance, alongside financial management and sustainability practices. This role has sharpened my project management, customer service, and operational efficiency skills, valuable for diverse freelance endeavors.

Assistant Banquet Operations Manager

Radisson Blu Hotel, Abu Dhabi, UAE
Nov 2016 - Nov 2019 (3 years)
At Radisson Blu Hotel as Assistant Meeting & Events Operation Manager, I oversaw banquet events and external catering, ensuring seamless coordination and high service standards. My responsibilities included innovation in operational strategies, cost control, equipment maintenance, and staff management. I aimed at enhancing guest satisfaction through quality service, maintaining financial oversight, and upholding departmental standards for profitability and excellence.

F&B operations Manager

Al Habtoor Polo Resort, Dubai, UAE
Nov 2016 - Mar 2019 (2 years, 4 months)
As the Food & Beverage Operation Manager at Al Habtoor Polo Resort, I led F&B operations within budget, maintaining high service standards. My role involved team development, customer service enhancement, innovative menu design, and strategic planning. I focused on cost-effective procurement, sales analysis, and ensuring compliance with health and safety regulations, driving revenue maximization and operational excellence.

Education

MBA in Hospitality and Tourism

France 2022 - 2023
(1 year)

MA in Business and Management

Bath Spa University, United Kingdom 2022 - 2023
(1 year)

Diploma in Hospitality Management

Singapore 2008 - 2009
(1 year)

Qualifications

Member

Institute of Hospitality
2023
Certified Member of Institute of Hospitality

MIOL

The Institute of Leadership
2023
Certified Member at The Institute of Leadership

MPMA

International Professional Managers Associations
2023
Certified member at International Professional Managers Associations

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