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$15 USD / hour
Flag of NIGERIA
abuja, nigeria
$15 USD / hour
It's currently 3:37 AM here
Joined August 13, 2019
0 Recommendations

Onaibe L.

@Lawrenceonaibe1

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$15 USD / hour
Flag of NIGERIA
abuja, nigeria
$15 USD / hour
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Customer support specialist and data analyst

Excellent professional with efficient and effective delivery of project in a timely and professional manner. Work ethics is a core of my service delivery skills for well done projects.

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Experience

Business development manager

E&E ONAIBE LIMITED
Apr 2019 - Present
Developed new marketing strategies to capture market channels with B2B and new clients • Brought new processes to the firm for its growth, using various marketing strategies and communication skills in order to brand the firm in the market and attract new clients • Helped the sales team grow their territory sales by 20%. • Developed a new employee orientation program adopted by 100% of the company locations. • Responded to over 85 customer calls daily and solved 90% of their concerns.

Data Analyst cum customer support specialist

Blitzx Integration
Jul 2019 - Apr 2021 (1 year, 9 months)
Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Demonstrated professional etiquette and manners, improving positive feedback and 5-star ratings by 100%. • Frequently set up staff training materials that increased the effectiveness of the customer service department by 20%.

Education

MBA

University of South Wales, United Kingdom 2020 - 2021
(1 year)

Qualifications

Data Analysis professional

Coursera
2023
Data analysis, statistic and implementation

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