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$14 USD / hour
Flag of EGYPT
cairo, egypt
$14 USD / hour
It's currently 10:44 PM here
Joined August 7, 2019
2 Recommendations

Tarek K.

@Levekarx

4.6 (1 review)
3.2
3.2
100%
100%
$14 USD / hour
Flag of EGYPT
cairo, egypt
$14 USD / hour
100%
Jobs Completed
100%
On Budget
100%
On Time
N/A
Repeat Hire Rate

Virtual Assistant/Customer Support Specialist

Hi there! Welcome to my profile. I provide Top-notch live chat support, email support, and phone support for different businesses. Having experience of over 10 years and working with countless clients, I can make your customers feel delighted and convert angry customers to happy ones! After learning more about your business and gain product knowledge, I can assist you with any of the below: - General customer support queries (Live chat, email, phone, SMS, Facebook, - Instagram) Technical inquiries Take messages from customers & forward questions on Respond to inquiries with an agreed script or even without a script efficiently Respond to customer support queries by email Phone support. And much more - just ask! About me: -Outstanding communication skills. Managing calendars and scheduling meetings. - Highly proficient with computer skills and tech-savvy. - Highly organized with the ability to multi-task and deliver high-quality results within the deadlines provided. - Excellent verbal and communication skills. - Experience managing content and posts on social media platforms - Ability to work efficiently without supervision. - Self-starter and strong problem-solving skills.

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4.6
$399.25 USD
Tarek is highly professional and committed to his work. Highly recommended.
Customer Support
Virtual Assistant
Phone Support
Customer Experience
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Flag of Peter D.
@pedrodiaz35
ā€¢
4 years ago

Experience

Virtual Assistant

GoSupps.com
Oct 2017 - Sep 2019 (1 year, 11 months)
ā— Delivers an excellent customer experience, helping customers choose the right product and/or service for their requirements and place orders on their behalf via phone, e-mails and live chat. ā— Responsible for social media channels as for posting/replying to comments and direct messages from our customers such as (Facebook, Instagram, Twitter along with Zendesk Live chat and Freshdesk ticketing system. ā— Helping with improving our knowledge base by creating and updating the content/articles.

Education

High School

Egypt 2005 - 2008
(3 years)

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