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hyderabad, india
It's currently 4:07 PM here
Joined February 27, 2012
1 Recommendation
Sahitha S.
@abdulsalim78
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hyderabad, india
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Quality analyst
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Experience
Quality Checker
Jul 2016 - Present
Functions & Tasks of a QA Team in the Survey company ... Quality assurance analysts ensure that agents provide quality service in line with organizational objectives. Optimized quality assurance will increase agents' efficiency through behavior modification, enhance quality service to customers and improve close rates.
Back end operation
Mar 2015 - Jul 2016 (1 year, 4 months)
It is an administrative work. Solve the customer issues and escalate it.
Education
MCA
(2 years)
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