Aeddan D. Profile

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$20 USD / hour

phoenix,

canada

$20 USD / hour

It's currently 11:19 AM here

Joined April 22, 2014

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Aeddan D.

@aeddan1

0.0

(0 reviews)

0.0

$20 USD / hour

phoenix,

canada

$20 USD / hour

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Software Consultant, Tech Expert, Problem Solver.

I am a technology expert. I help business owners find solutions to improve their operation. I have a wide range of skills available to tackle even the toughest of jobs. Location: USA (Native English Speaker) Skills: Admin: 7+ Years Exp. -Microsoft Office (Word, Excel, etc.) -Document Formatting -Data Entry -Email Management: Outlook, Gmail, Mailchimp. Software Dev: 5+ Years Exp. -HTML 5 -CSS3 -JavaScript -Samsung Knox Programs: Notepad++, Adobe Dreamweaver. Multimedia/Graphics: 2+ Years Exp. -Adobe Photoshop -GIMP Sales: 5+ Years Exp. -Recruiter for CVS -Door to door sales experience. -Call center sales experience. (Inbound/Outbound) Customer/Tech Support: 7+ Years Exp. -Five9 -Limelight -Konnektive -Team Viewer Shipping: 2+ Years Exp. -eBay -Fedex Ship Manager Mobile Tech Support: 4+ Years Exp. -iOS -Android -Samsung Knox Writing/Typing/Articles: 10+ Years Exp. -55WPM -WordPress -Publish0x Contact me with any projects. I have a fast PC and high speed internet connection.

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Experience

Data Link Software Consultants

Jul 2018 - Present

Duties include using Samsung Knox to install custom firmware on android tablets, calling customers and fixing any error they have with software installations, training customers how to use Android, providing support for many different apps, etc. I also repair computers in the office.

Alpha Connect

May 2016 - Jul 2018 (2 years, 2 months)

I supervised a call center called Alpha Connect. Duties included effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved. Identify performance related issues, develop an action plan for improvement, and implement corrective action. As well as data entry, email management, handling upset customers, etc.