Lenin Alexander M. Profile

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$25 USD / hour

managua,

nicaragua

$25 USD / hour

It's currently 11:11 AM here

Joined November 28, 2021

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Lenin Alexander M.

@alex700034

0.0

(0 reviews)

0.0

$25 USD / hour

managua,

nicaragua

$25 USD / hour

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Technical Services Engineer

I am an Electronic Engineer graduated from the National Autonomous University of Nicaragua, I have experience in repair and maintenance of Laptops, Desktop, Xerox and HP Printers, knowledge in networks, web development, oriented to customer service, Office 365 support. I am creative, dynamic, multitasking, with the ability to lead teams and work under pressure, my main interest is to learn and improve continuously updating myself continuously in new technologies driven in the new technological era, I have an interest in web development and cybersecurity.

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Experience

Microsoft

Dec 2020 - Present

Microsoft Office Support Exchange - Online Microsoft Teams

Pbs

Dec 2018 - Dec 2019 (1 year)

Responsible for department expenses andsupplies. Coordinator of technical service engineers. Remote customer support. Reception of incidents from customers under contract and guarantees. Technical Support Agent 2020 to present Work at home Remote assistance Office 365 support.

Calls Remote.

Jan 2017 - Jan 2018 (1 year)

Repair and maintenance of Xerox printers in the field with contracts and warranties. -Customer service Pbs Assistant Calls Remote. 2018-2019 Remote customersupport, support, configurations, top-notch customer support. DELL Warranty Review, Diagnostics and Repair.