Profile cover photo
You're now following
Error following user.
This user does not allow users to follow them.
You are already following this user.
Your membership plan only allows 0 follows. Upgrade here.
Successfully unfollowed
Error unfollowing user.
You have successfully recommended
Error recommending user.
Something went wrong. Please refresh the page and try again.
Email successfully verified.
User Avatar
$18 USD / hour
Flag of SPAIN
$18 USD / hour
It's currently 9:56 AM here
Joined October 8, 2017
0 Recommendations

angeliquedlc

@angeliquedlc

0.0 (0 reviews)
0.0
0.0
0%
0%
$18 USD / hour
Flag of SPAIN
$18 USD / hour
N/A
Jobs Completed
N/A
On Budget
N/A
On Time
N/A
Repeat Hire Rate

Multitask Customer Service, Content writer, SEO and email Marketing, Translations

I am Angélique. Originally from Belgium, I have been living in Spain ( Barcelona) for 7 years. I have more than 15 years of experience in Customer Service and translation ( Spanish-French). I am fluent in 4 languages ( French (native), Dutch (native), Spanish (fluent) and English (fluent)). I am passionate about creating the best customer experience. I am flexible, organized and able to handle multiple inquiries, even in stressful situations. Through my experience, I have learned to efficiently solve any kind of issue that may occur. I am proactive and a real problem solver. I am also a content writer, SEO- and Social media expert for my own websites ( See Portfolio for examples). All content, product reviews, and blog posts have been written by me and I manage everything myself from keyword research, SEO, email marketing to social media marketing. I am not scared to take new challenges and I will always give myself a 100%

Contact angeliquedlc about your job

Log in to discuss any details over chat.

Portfolio

3719334
3719308
3719291
3719334
3719308
3719291

Reviews

Changes saved
No reviews to see here!

Experience

Customer Agent France, Belgium and Netherlands

Air Products & Chemicals
Jul 2012 - Nov 2013 (1 year, 4 months)
Manage incoming emails and phone calls from clients and working with the Planning Department to manage deliveries and complaints. Taking orders, manage technical issues, plan deliveries, complaints, satisfaction survey, outbound calls to keep satisfaction of our existing clients and help new clients with technical and administrative issues. Outbound calls to clients to check telemetry on existing gas tanks. Introduce data from telemetry data in SAP and CRM

French Customer Service Agent

Sellbytel
Mar 2011 - Jun 2011 (3 months, 1 day)
Providing solutions to queries, questions, explaining features and advantages of a variety of leading products ( Kraft and LU) for the French market. Ensuring high level of Customer satisfaction survey scores and deliver a high caliber Customer Service on post-sales requisitions by phone, email , paper mail

Customers Service Agent

Coface
Jan 2006 - Dec 2007 (1 year, 11 months)
Company specialized identifying the health of companies and suppliers, exclusive distributor in legal and financial information about suppliers: Inbound Helpdesk, provide financial and legal information to clients, financial reports and pricelist, online orders and web marketing.

Education

Psychology

Vrije Universiteit Brussel, Belgium 2000 - 2003
(3 years)

Contact angeliquedlc about your job

Log in to discuss any details over chat.

Verifications

Preferred Freelancer
Identity Verified
Payment Verified
Phone Verified
Email Verified
Facebook Connected
Previous User Next User
Invite sent successfully!
Thanks! We’ve emailed you a link to claim your free credit.
Something went wrong while sending your email. Please try again.
Registered Users Total Jobs Posted
Freelancer ® is a registered Trademark of Freelancer Technology Pty Limited (ACN 142 189 759) & Freelancer Online India Private Limited (CIN U93000HR2011FTC043854)
Copyright © 2024 Freelancer Technology Pty Limited (ACN 142 189 759)
Loading preview
Permission granted for Geolocation.
Your login session has expired and you have been logged out. Please log in again.