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EXPLORE
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$11 USD / Hour
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South Africa (1:30 AM)
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Joined on May 8, 2026
$11 USD / Hour
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I've run CTS BPO Solutions since 2019 — specialising in data entry, document processing, transcription, virtual assistance and customer support. AI-assisted using Google Document AI and Google Speech-to-Text, with a human accuracy check on every deliverable. 99%+ accuracy on data work. 24–48hr turnaround on transcription. Available daily with fast communication. New to Freelancer but not new to the work. I offer a free sample task on every project before you commit — judge the quality, then decide. No risk.
No reviews to see here!
Experience
CTS BPO
Mar, 2019 - Present
•
7 years, 2 months
CTS BPO AI_powered
Mar, 2019 - Present
•
7 years, 2 months
Data Entry · Virtual Assistant · Customer Support · Microsoft Excel · Transcription · Administrative Support · Data Processing
Carletonville, South Africa
Mar, 2019 - Present
•
7 years, 2 months
Education
Google Workspace & Cloud Tools — Professional Use
2019 - 2026
•
7 years
South Africa
2019 - 2026
•
7 years
Qualifications
BPO Operations Management
2019
CTS BPO Solutions
7 years running CTS BPO Solutions — a specialist back-office operation delivering data entry, document processing, transcription, virtual assistance and customer support. Managed client work across multiple industries using AI-assisted tools (Google Document AI, Google Speech-to-Text) combined with human quality verification. 99%+ accuracy standard on all data work.
2019
Publications
How AI-Assisted Data Entry Achieves 99%+ Accuracy at Scale
2024
CTS BPO Solutions
An operational guide documenting how CTS BPO combines Google Document AI for automated extraction with a human verification pass to achieve 99%+ accuracy on large-volume data entry projects. Covers file formats, QC process, error handling and turnaround benchmarks.
2024
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