Ella A.

Hi I am Louiella Aquino, a graduate of Business Marketing. I worked in sales and marketing industry. I have the experienced in BPO industry that gave me the opportunity of training an valuable job experiences. My main responsibilities are, I handle calls and resolve issues and concern of the customer. I also processed the order and payments in our computer system. I am also an appointment setter of the customer to the tax professionals. It also includes the loan processing and payments, status of the financial accounts and customer credit card transaction. I am a social media manager that creates a social media plan, marketing strategy, implementation and evaluation. I am knowledgeable and skilled to layout a plan and tactics to provide a smart driven measurable result. I am also a sales representative and I up sell, process the orders and payment as well. I ensure that I have properly documented and verify the customer information.I had trainings in English communication, furthermore i had training in proper handling of calls, verification and documentation. I also have he overview and the insight s of the American consumer and market. i have a knowledge in geographical location and time zones which is very important in this job. I believe that I have the skills, abilities and work experiences that I am able to perform the job. I am an excellent freelancer or the customer service whether it will be in sales, financial, customer service and personal assistance. I can do multitasking and can work under pressure. I valued work ethics and hard work. less