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$10 USD / hour
Flag of UNITED STATES
forest lake, united states
$10 USD / hour
It's currently 2:42 AM here
Joined April 12, 2013
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Fenny P.

@fennypeiffer

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$10 USD / hour
Flag of UNITED STATES
forest lake, united states
$10 USD / hour
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All Around Virtual Assistant

I started working in BPO Industry supporting US-based consumers in 2009. I worked for Dell and Toshiba as an Inbound Customer Service and Sales Representative from 2009 to 2011. In 2012, I moved to a different company where I became part of Macy's Customer Service and billing department. I moved to the United States in Late 2012. In the mid-2013, I started working at home as a Virtual Assistant.

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Experience

Owner, Virtual Assistant

Fenny Peiffer VAS
Jun 2013 - Present
We focus on administrative tasks such as managing your email, updating blogs, generating reports etc.. Services we offer: • Admin Support • Data Processing • Marketing & Advertising • Graphics & Design • Social Media Management

Macy’s - Customer Service Representative

Convergys Philippines, Manila Philippines
Jun 2012 - Nov 2013 (1 year, 5 months)
• Answer inquiries about Macy’s red card transactions and billing questions • Process payments and refunds

Toshiba - Inbound Sales Representative

Teletech Customer Service Management, Manila Philippines
May 2011 - Jan 2012 (8 months, 1 day)
• Educate customers about features and benefits of products. • Determine customer requirements and expectations in order to recommend products and solutions

Education

Bachelor of Science in Computer Science

Bulacan State University, Philippines 2005 - 2008
(3 years)

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Certifications

us_eng_1.png US English 1 90%
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