I am a technology professional with 18 years of experience in IT Services. During my experience I worked with projects in large companies such as IBM, ACCOR BRAZIL, EISENMANN, TATA CONSULTANCY SERVICES. I Have worked on highly critical platforms, also as a project manager in the implementation of ITIL Foundation Good Practice Library and as Coordinator of Help Desk Worldwide level (English and Portuguese).
Technical Knowledge Advanced:
- ITIL Foundation
- Infrastructure and Data Center;
- Windows Servers;
- DHCP, DNS, AD, BDS (SQL / MY SQL);
- Hyper V / VMWare;
- Apple Platform: OSX Operating System, iOS Mobile Operating System;
- Macbook, iMac, Mac Server, iPhone, iPad, Apple tv, Airport extreme;
- Networks and routers;
- Html;
- Wordpress;
- Mysql Database.