Hi I’m George Aideyan | Your Go-To Virtual Assistant (Administrative & Executive), Customer, CRM & Project management Support with over 2+ years of supporting 20+ clientele (*C-suite Executives, Managers, Founders, Entrepreneurs, Startups, E-commerce, growing companies and Small-Medium Business owners) manage over 1000+ customer’s tickets and reclaiming 40+ hours through elite virtual admin and executive support, project coordination and operations management. What I can help you with: Virtual Assistance 1. Email management, filtering & priority flagging (Gmail, Outlook) 2. Calendar management & scheduling (Google Calendar, Calendly, [login to view URL]) 3. Appointment setting & coordination across time zones 4. Document organization & management (Google Drive, Dropbox, Notion) 5. Online research, competitive analysis & information gathering 6. Data entry, task tracking & workflow management (Asana, Trello, ClickUp, [login to view URL]) 7. General administrative support & inbox zero management Customer Support 1. Responding to customer email inquiries promptly and professionally 2. Handling inbound customer service calls and live chat support 3. Managing social media comments, DMs, and community interactions 4. CRM management and customer data updates (HubSpot, Zoho, Salesforce, Freshdesk) 5. Onboarding new customers and ensuring a smooth first-90-days experience 6. Logging, escalating, and resolving customer issues efficiently 7. Drafting and maintaining FAQs, canned replies, and knowledge base articles Project Management 1. End-to-end project coordination using Asana, ClickUp, Notion, or [login to view URL] 2. Scope definition, timeline creation, and milestone tracking 3. Team task assignment, performance monitoring, and accountability follow-ups 4. Facilitating kick-off meetings, status calls, and project reviews 5. Budget creation, expense tracking, and financial reporting 6. Stakeholder communication and progress reporting 7. Ensuring deliverables meet quality standards and deadlines Tools I Work With 1. Communication: Slack, Microsoft Teams, Zoom, Google Meet 2. Project Management: Asana, Trello, ClickUp, [login to view URL], Notion 3. CRM & Support: HubSpot, Zoho CRM, Salesforce, Freshdesk, Zendesk 4. Calendaring: Google Calendar, Calendly, [login to view URL], Acuity 5. Admin & Docs: Google Workspace, Microsoft 365, Dropbox, DocuSign Results I’ve helped clients achieve 1. Reduced email backlog by 90% 2. Managed customer support with 90% satisfaction 3. Coordinated projects across teams of 10+ members 4. Helped founders reclaim 40+ hours weekly. Why Client Work with Me 1. Reliable and organized 2. Clear communication 3. Detailed-oriented execution 4. Focused on saving your time and increasing productivity If you’re looking for a reliable and dependable virtual assistant who can keep operations running smoothly, and help out with your tasks, send me a message and let’s discuss how I can support your business.