Worked for the travel industry for over 12 years. At customer service and at a host travel agency. I am easily adaptable to procedure changes, I’m used to it. Always finished worked in half the due date time. I have good interpersonal skills and like working on a team. But I can also see me working by myself for a change. I would like new opportunities to better myself.
Worked on photography for a couple birthdays, baptisms, model books and pre natal photography.
Work Experience:
Account Specialist 08/2009 – 03/2020
Travel Leaders, Montevideo, Uruguay
As part of the On boarding and welcome team I onboarded new travel agencies and new additional agents for a host travel agency. Manage several plan types and departments within TLGs.
Provide GDS access to any agent who request it, Sabre, Amadeus, Worldspan, Apollo. Offer most of our agents (depending on the plan) a welcome call where we would guide then throw the system and explain how to start working with the host agency.
Software Support Specialist 02/2008 – 07/2009
Sabre Holdings, Montevideo, Uruguay
Provide support to Travel agents using Sabre as their GDS. Both MySabre and SabreRed.
Solved issues in less than 30 minuets.
Able to take control of the call and using different methods to make it easier to understand.
I can work with different accents.
Work via phone call providing service to USA, Canada, Caribbean and Latin america. And chat sessions for us clients.
Studies:
Web developing 2020
Coderhouse, Argentina
Html
Bootstrap
Css
Sass
Photography 07/2016 – 03/2018
Claeh, Montevideo, Uruguay
Photography Composition Lighting
Photography history Photoshop
Lightroom
Law
Fancisco Bauza N6,02/2005 – 02/2017
Montevideo, Uruguay
high-school degree
Translation Level 1 02/2017 02/2007
Instituto Cultural Anglo Uruguayo,
Montevideo, Uruguay
Basic Translation training
Languages
English as a second language
Spanish mother tongue
Basic German
Photography
Excellent composition
Photoshop
Lightroom