Gideon N.

I’m an experienced Administrative and Customer Support Professional with a strong background in marketing, data analysis, and virtual assistance. Over the years, I’ve worked across diverse sectors — including technology, gaming, real estate, and public service — where I honed my skills in customer relationship management, communication, and project coordination. Currently serving as a Customer Relationship Manager at TM Gaming Network (AccessBET), I handle customer interactions via phone, email, and live chat, manage CRM systems, and develop strategies to improve customer satisfaction and retention. My experience also extends to digital marketing, HR management, and web content administration, supported by professional certifications from Google, Udemy, and Young Heroes International. I bring a mix of technical proficiency, marketing insight, and administrative precision to every project, ensuring tasks are completed efficiently, clients stay informed, and goals are achieved with measurable results.