Profile image of icpbos1994
@icpbos1994
Flag of Philippines Muntinlupa City, Philippines
Member since February 27, 2019
1 Recommendations

icpbos1994

Online Offline
Hi! If you are looking for someone who's reliable, productive and who can meet the deadline, you're on the perfect profile for the job. I am fluent in English, both written and verbal. I am proficient with office software and has experience in creative content writing and a data entry. If you would want someone who has a genuine passion with what she does, let's talk soon. Hoping we could hop in a quick chat soon.
$5 USD/hr
2 reviews
1.5
  • 100%Jobs Completed
  • 100%On Budget
  • 100%On Time
  • N/ARepeat Hire Rate

Portfolio

Recent Reviews

  • image of Muhammad A. voice over needed $15.00 USD

    “amazing work ! thanks so much”

  • image of Razia Sultana Project 18942714 has been deleted $62.00 AUD

    “She is a superb experienced freelancer. please give her a try. I highly recommended to her anyone...”

Experience

Senior Operations Representative

May 2017

Assists credit card account holders with their account inquiries, billing questions, and account changes.

Team Support Specialist (Supervisor)

Dec 2016 - May 2017 (5 months)

Attends to escalated calls from frontline associates. Assists agents with complex customer service concerns. Conducts coaching sessions to improve the associate's performance and sends daily site reports.

Customer Service and Sales Associate for AT&T Mobility and DirecTV

Jun 2014 - Dec 2016 (2 years)

Assists an average of 40-60 customers daily about their billing, data plans, and technical concerns. Upsells cable services.

Verifications

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My Top Skills

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