Hina J.

• Studied and reported on the innovations and new technology adopted in the banking industry worldwide in areas ranging from mobile banking to online offerings by banks to security measures followed by top banks. • Created knowledge documents on Best Practices followed by top banks worldwide. • Created use cases for several Online Account services offered by banks through their websites • Worked on a Data Management Delivery project for Bank of America – development of a metadata portal to automate the data lineage map creation; formation of linkages between the system and key data elements • Worked on a sales pitch for a client bank for mobile banking app – innovations and upcoming technology • Created scenarios for online banking solution Demo (Intelligent FAQ, Digital Virtual Assistant etc.) for a client bank • Involved in evaluating web pages of a client bank using the User Experience Maturity Model – used for a sales pitch