Hello Greetings !!
I am organized and goal oriented, with 6 years professional & proven salesforce administration and development experience and total 14 years of experience in CRM technologies.
SALESFORCE EXPERIENCE:
1- Salesforce Administration, user administration, security settings, profiles, and roles
2- Salesforce Einstein Reports and Dashboards
3- Salesforce customization using Apex
4- Visualforce Pages customization
5- Integrations with other Systems using REST,SOAP and custom APIs
6- Working experience in Salesforce Lightning
7- Working Exp in Pardot, CPQ and Einstein
8- Working Exp in Field Service in Service Cloud, setting Chat, setting Omni Channel
9- Working exp in Sales Cloud
10- Creating custom objects and access control
11- Customization using APEX classes.
12- Data import and export
13- Data migration from pipedrive, hubspot, sugarcrm to Salesforce CRM
14- CPQ Administrator
CORE COMPETENCIES :
- CRM Development/Deployment/Support
- Analytical and Problem Solver
- Project Management
- Solution Architect
- Process Document Creation
- Training
SKILLS
• Salesforce Admin
• Salesforce Configuration
• Salesforce CPQ
• Profiles, Triggers , Emails
• Worked on Apex Classes
• Reports and Einstien Reports
• Sales and service Cloud
• Process Builder and Workflows
• Sharing Rules
• Permissions Sets
• Custom Objects
• Client Portals
• Roles and Object, field and record level security
• Visual force pages
• Custom validations
• Community Cloud
ABOUT ME :
- Good at Object Oriented concepts for software design and implementation
- Strong knowledge of Web Applications and Web services.
- Strong decision making and problem solving skills.
- Track record of delivering results with deadlines.