Juan C.

I have 7 years experience as customer support, inbound sales, retention, and crm systems as well as back office system, i have worked remotely internationally, Im dedicated and hard worker, efficient with time, and very resourceful,I have developed important skills to be successful as a customer support, Im an active listener, which helps me understand verbal clues to know what is the customer's main concern and its state of mind,which helps me demonstrate empathy accordingly to build a connection with the customer and demonstrate how important it is to solve their issues. I like to have control of any problem so it can be solved effectively, more importantly i really want to work a demonstrate dedication and commitment to become better support and enjoy helping customers and at the same time, make customers happy with the service. overall i have experience and willingness to give the best which will help the team to be more successful.