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$10 USD / hour
Flag of FRANCE
benesse les dax, france
$10 USD / hour
It's currently 8:23 PM here
Joined April 2, 2024
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Marisa Alexandra L.


0.0 (0 reviews)
$10 USD / hour
Flag of FRANCE
benesse les dax, france
$10 USD / hour
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Costumer Service/Virtual assistant

Hello! I'm thrilled to offer my expertise as a freelance customer service specialist, blending my educational background in psychology with extensive experience in both psychology and quality customer service roles. Fluent in Portuguese, French, and English, I provide comprehensive support tailored to meet the diverse needs of global clients, with flexibility across all time zones.

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Quality customer service representative

Adecco Onsite Bayer
May 2015 - Dec 2023 (8 years, 7 months)
Ensure a backup of the customer interface, manage customer requests, complaints or questions * Handle customer complaints and provide alternatives and solutions to ensure resolution of complaints * Reach out customers to verify account information * Ensure customers are satisfied with the service * Edition of different types of Quality Certificates * Management and control of certificate requests, analysis of the results available on SAP, edition of certificates according to protocols

Independent Psychologist

Sep 2008 - Mar 2015 (6 years, 6 months)
*Intervention in learning difficulties, *Teaching techniques, *Psychological tests, *Educational and vocational guidance, *Socio-educational support in a special educational establishment for young people and adults with disabilities, * Collaboration with an Association for Intellectually Advanced Children



Universidade de Évora, Portugal 2003 - 2008
(5 years)

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