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$20 USD / hour
Flag of IRELAND
kilkenny, ireland
$20 USD / hour
It's currently 11:24 PM here
Joined April 14, 2018
0 Recommendations

Michael J.

@mikesmod

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$20 USD / hour
Flag of IRELAND
kilkenny, ireland
$20 USD / hour
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Freelance Tech Support Professional

I can provide a wide array of support mainly for Android based mobiles but have a lot of experience with Windows, Apple, HTC, Samsung, Huawei, Motorola etc... I have been working with technology since the age of 16 and I'm now 30. I've made my mistakes and learned from them. I'm self taught but have a degree in basic computers. It covered a range of Coursework in Basic Operating Systems, Programming & Computer Networking, Computer Hardware and Programming Software. I'm a website administrator and designer with currently one site under my belt as I had to relearn a few things in the past year due to HTML5 but it's flourished into a lovely business for my client. I love tinkering, modifying and troubleshooting any issue. My greatest strength is problem solving. I never give up until the issue is resolved

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Experience

Sales Consultant

Eir
Nov 2016 - Apr 2018 (1 year, 5 months)
Engaged potential customers to sell the latest mobile technology from Apple, HTC, Sony and Samsung amongst others. In addition to offer customers all the latest home connectivity including Next Generation Broadband, Fibre and E Vision. Handled all administrative aspects of the sale including: completing customer contracts, insurance and repair requests, pulling products from stock, accepting customer payments and filing the completed orders.

Data Transfer Analyst

Everest Insurance
Aug 2016 - Oct 2016 (2 months, 1 day)
Co-ordinated the transfer of physical insurance profiles to a secure and organised online database with the main aim of bringing the company into the future via a Paperless Economic Objective by the start of 2017.

Supervisor – Client Services and Credit Approvals

Simply Green Home Services
Jul 2015 - Jul 2016 (1 year)
Credit Approvals Analyst with Influence on policy and procedure changes by composing a procedure manual for Credit Analysis for the 2016 year for new employees to increase productivity and approval rate. Collaborated with the CEO on marketing strategies for growth of customer base using Google reviews by offering incentives to satisfied customers.

Education

Basic Computers

Institute of Technology, Carlow, Ireland 2007 - 2009
(2 years)

Qualifications

European Computers Driving Licence

2004
ECDL certification is a globally recognised information and communication technology (ICT) and digital literacy qualification. Modules List: Security for IT UsersIT User Fundamentals (Windows Explorer in Windows 7)Word processing (Microsoft Word 2010)Spreadsheets (Microsoft Excel 2010)Databases (Microsoft Access 2010)Presentation program|Presentations (Microsoft PowerPoint 2010)Using Email and the Internet (Windows Explorer in Windows 7)

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